Cheryl Renee` Shannon
Jewell Ridge,VA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
28
28
years of professional experience
Work History
Sales Associate
Belk Department Store
Cedar Bluff, VA
09.2017 - 06.2021
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Instructional Aide/Substitute Teacher|
Buchanan County School System
Grundy , VA
08.1997 - 10.2003
- Created a positive learning environment for students.
- Provided classroom support throughout planned instruction and individual lessons.
- Monitored student behavior and identified areas of improvement.
- Provided guidance to students on their academic tasks.
Cashier/Cook
Wendys Restaurant
Grundy, VA
11.1993 - 08.1997
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Arts - Psychology/Counseling/Special Education
University of Virginia At Wise
Wise, VA05-1997
Associate of Applied Science - Education/General Education
Southwest Virginia Community College
Richlands, VA05-1993
Skills
- Basic computer skills includes: internet, email, data entry and Microsoft Word
- Completed 16 hours of sign language classes through New River Community College
- First year of college completed Secretarial Science Program to include: typing, filing, shorthand and accounting
- Ability to read, comprehend and carry-out written and verbal instructions
- Demonstrate ability to multi-task while maintaining high levels of organization
- Dependable and trustworthy
- Great attendance record
Additional Experience
- Twenty-two years experience as a personal beauty consultant for Avon
- Twenty-one years experience providing house cleaning services
- Two years experience as a personal care giver
- One year Pharmacy Technician experience
References
References available upon request.
Timeline
Sales Associate
Belk Department Store
09.2017 - 06.2021
Instructional Aide/Substitute Teacher|
Buchanan County School System
08.1997 - 10.2003
Cashier/Cook
Wendys Restaurant
11.1993 - 08.1997
Bachelor of Arts - Psychology/Counseling/Special Education
University of Virginia At Wise
Associate of Applied Science - Education/General Education
Southwest Virginia Community College
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