Athan Cruz
Woonsocket
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills, coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues, and contributing positively to team dynamics.
Overview
3
3
years of professional experience
Work History
Sales Associate
AT&T
Franklin
03.2024 - 02.2025
- Described merchandise and explained use, operation and care.
- Handled customer complaints in a professional manner.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
Gas Station Attendant & Cashier
Murphy's Petroleum
Woonsocket
08.2022 - 09.2023
- Maintained store in neat and organized fashion
- Dispensed lottery tickets and low-value winnings
- Handled large sums of cash during sales transactions
- Assisted with gas pump operations
- Filled tires with air and checked oil to be filled
- Managed the sales and inventory of fuel, food, and other convenience store items
- Developed a strong knowledge of gas station operations, including safety protocols and basic maintenance
- Reliable attendant with strong communication and time management abilities
Education
General Science Associates Degree -
Community College of Rhode Island
RI01.2023
High School -
Milford High School
Milford, MA06-2022
Skills
- Cash handling
- Customer service
- Inventory management
- Sales transactions
- Gas pump operations
- Basic maintenance
- Safety protocols
- Organizational skills
- Knowledge of gas station operations
- Good skills in math and computer use
- Experienced at building positive customer relationships to increase business
- PC proficient, including Microsoft Office (Word, Excel, Outlook), Windows Internet & Email proficiency
- Proficiency in Google Suite
- Video conferencing
- Social Media Platforms
- Understanding of computer security and privacy
Hobbies and Interests
- Biology
- Environmental Science
- Animal Behavior
- Archery
- Kenpo Karate
- Acting
- Piano
References
References available upon request.
Timeline
Sales Associate
AT&T
03.2024 - 02.2025
Gas Station Attendant & Cashier
Murphy's Petroleum
08.2022 - 09.2023
General Science Associates Degree -
Community College of Rhode Island
High School -
Milford High School
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