Aleah Biehl
Lexington,NE
Summary
Customer-oriented sales professional with six years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Dollar Tree
Lexington, NE
04.2021 - Current
- I am currently employed at Dollar Tree
- I am responsible for the accurate ringing out of items, counting back change, doing returns, and assisting customers when necessary
- I have a good relationship with my customers and always wish them a good day as they leave, and make it my priority to ensure they have a good experience in our store
- I am also responsible for the stocking of items in our store, and I pride myself in doing so quickly and neatly.
Sales Associate
Orscheln Farm and Home
05.2018 - Current
- I worked the register at Orscheln Farm and Home
- I am responsible for the accurate ringing out of items, counting back change, doing returns, and assisting customers when necessary
- I have a good relationship with my customers and always wish them a good day as they leave, and make it my priority to ensure they have a good experience in our store.
Sales Associate/Cashier
Orscheln Farm and Home
Lexington, NE
05.2018 - 03.2021
- Identified sales opportunities and acted on leads
- Answered product and service related questions
- Established and maintained relationships with customers
- Provided outstanding customer service
- Stocked inventory and items
Sales Associate
Nebraskaland Tire
Lexington, NE
04.2023 - 01.2024
- Maintained records related to sales for store management.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained cleanliness of store environment including floors, windows, displays.
- Used technology resources to assist customers in locating and selecting items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers to determine wants or needs.
- Recommended, selected and located merchandise based on customer desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Described merchandise and explained use, operation and care.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Computed purchases and received and processed cash or credit payment.
- Processed transactions using a point-of-sale system.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Collected payments and provided accurate change.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Upsold additional items based on customer interests and needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Helped customers find specific products, answered questions, and offered product advice.
- Prepared merchandise for purchase or rental.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Education
Associate's of Applied Science - Digital Illustrations for MART Art Show
Central Community College Media Arts Program
12.2016
Skills
- Cash Handling (4 years)
- Stocking (2 years)
- Customer Service (2 years)
- Merchandising (2 years)
- Cash Register
- Word
- Data Entry
- Photography
- Microsoft Access
- Product Sales
- Payment Processing
- Sales Strategies
- Teamwork and Collaboration
- Guest Relations
- Positive and Professional
- Money Handling
- Merchandising Understanding
- Cash Handling
- Display Setup
- Professional Demeanor
- Problem-Solving
- Service-Oriented
- Cash Register Operation
- Reading Comprehension Skills
- Cash Handling Accuracy
- Verbal/Written Communication
- Merchandise Display
- Store Opening and Closing
- Customer Service
- Stocking and Receiving
- Writing skills
- Retail Loss Prevention
- Sales Development
- Customer Needs Assessment
Certification
Driver's License
Assessments
Graphic design, Proficient, 02/01/21, Using graphic design techniques and producing visual media to communicate concepts
Affiliations
- Illustration
- Writing
- Video Editing
References
References available upon request.
Timeline
Sales Associate
Nebraskaland Tire
04.2023 - 01.2024
Sales Associate
Dollar Tree
04.2021 - Current
Sales Associate
Orscheln Farm and Home
05.2018 - Current
Sales Associate/Cashier
Orscheln Farm and Home
05.2018 - 03.2021
Associate's of Applied Science - Digital Illustrations for MART Art Show
Central Community College Media Arts Program