Cherylynn VanDale
Columbia Falls,MT
Summary
Results-oriented leader with a versatile background in operations and customer service. Recognized for strong problem resolution skills and adaptability in fast-paced environments. Prepared to leverage expertise in optimizing operations to support business growth. I am versatile with a lot of experience in bartending and casino running and looking forward to getting back out there and working hands on side by side with amazing people again.
Overview
18
18
years of professional experience
Work History
General Manager
Scoreboard Sports Bar
Kalispell, MT
07.2021 - Current
- Oversaw daily operations, ensuring high service standards and customer satisfaction.
- Developed and implemented staff training programs to enhance service efficiency.
- Analyzed sales trends to optimize inventory management and product offerings.
- Coordinated marketing strategies to increase bar visibility and attract new patrons.
- Reconciled the books for bar and casino daily.
- Wrote the schedule for all departments bi weekly while adhering to requested time off
- Worked full time behind the bar and in the casino while maintaining GM position, daily.
- Only leaving because owners closed establishment
Barista Shift Supervisor
Sinful Pleasures
Kalispell, MT
03.2014 - 08.2015
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained and mentored new baristas, fostering a collaborative team environment.
- Implemented inventory management processes, optimizing stock levels and reducing waste.
- Developed and maintained relationships with suppliers to ensure product availability and quality.
- Left when owner moved and closed the shop.
Bartender and Casino Runner
Scoreboard Sports Bar
Kalispell, MT
05.2012 - 07.2014
- Mixed and served beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of bar area to ensure efficient service delivery.
- Trained new staff on drink preparation techniques and customer service protocols.
- Developed seasonal cocktail menus that enhanced customer experience and bar reputation.
- Ran casino and bar solo on day shifts with ease and efficiency.
- Left to work a job that allowed me more time at home while my children were still young.
Shop Manager/Coffee Barista
Glens Teas and Things
Kalispell, MT
01.2008 - 05.2010
- Managed daily operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service best practices and product knowledge.
- Implemented effective merchandising strategies to enhance product visibility and sales.
- Did self training on new products and the health benefits weekly with the tea.
- Marketed daily specials on merchandise and product targeted to sell maximum inventory.
Education
High School Diploma -
Ernest Righetti High School
Santa Maria, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- I am very well versed in mixology
- I am a fast learner and hard worker
Timeline
General Manager
Scoreboard Sports Bar
07.2021 - Current
Barista Shift Supervisor
Sinful Pleasures
03.2014 - 08.2015
Bartender and Casino Runner
Scoreboard Sports Bar
05.2012 - 07.2014
Shop Manager/Coffee Barista
Glens Teas and Things
01.2008 - 05.2010
High School Diploma -
Ernest Righetti High School