Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chesney Madison

Lakewood,OH

Summary

Emotionally intelligent and community driven with previous experience in non-profit retail environments. Passionate about connecting with people from all walks of life. Known for always showing up with intention and willingness to help where needed.

Overview

4
4
years of professional experience

Work History

Department Lead

Common Threads
Lakewood, OH
02.2024 - Current
  • Greeting customers and providing information on daily deals and supported charitable causes.
  • Welcoming donors and sorting daily donations, maintaining backroom order for efficient processing.
  • Communicating with colleagues across company for inventory and necessary information.
  • Maintaining my department's sales metrics and inventory
  • Identifying and appraising vintage garments
  • Regularly arranging isles and clothing racks.
  • Assisted in creating appealing displays for store sections.
  • Encouraging repeat business by establishing positive connections with customers and donors.

Assistant Manager

Spirit Halloween
Rocky River, OH
08.2023 - 11.2023
  • Assisted store manager in daily operations like opening/closing and inventory management.
  • Warmly informing customers about our charitable partnerships and contributing to fundraiser goal.
  • Ensured sections were constantly stocked and organized in accordance to floor plan.
  • Training new hires on POS system and general store protocol.
  • Maintaining a fast and consistent checkout flow during peak holiday hours.
  • Recommending products based on customer's interests which lead to increased sales.
  • Assembling and dissembling animatronics for customers and store.

Sales Associate

Spirit Halloween
Rocky River, OH
08.2022 - 11.2022

• Speedily processing cash and credit transactions during busy holiday hours.

• Stocking and arranging merchandise on sales floor.

• Collecting donations for company’s charity organization.

• Recommending merchandise tailored to customer purchases, increasing sales.

Sales Associate

Spirit Halloween
Bowling Green, KY
08.2021 - 11.2021

• Speedily processing cash and credit transactions during busy holiday hours.

• Stocking and arranging merchandise on sales floor.

• Collecting donations for company’s charity organization.

• Recommending merchandise tailored to customer purchases, increasing sales.

Education

High School Diploma -

Penn Foster
05.2022

Skills

  • Inclusive & interpersonal guest service approach
  • Nonprofit experience
  • Reliable & punctual
  • Conflict resolution & de-escalation techniques
  • Organized & detail oriented

Timeline

Department Lead

Common Threads
02.2024 - Current

Assistant Manager

Spirit Halloween
08.2023 - 11.2023

Sales Associate

Spirit Halloween
08.2022 - 11.2022

Sales Associate

Spirit Halloween
08.2021 - 11.2021

High School Diploma -

Penn Foster