Chesney Micheal Rudy
Westland,MI
Summary
Oversaw front desk operations in a busy automotive service office. Cultivated strong relationships with clients through exceptional customer service. Streamlined appointment scheduling and payment processing to enhance office efficiency.
Overview
4
4
years of professional experience
Work History
Server
Leo’s Coney Island
Plymouth, MI
09.2023 - Current
- Provided attentive service to customers in a fast-paced environment
- Took orders accurately and ensured customer satisfaction
- Handled payments and cash transactions responsibly
- Maintained a clean and organized dining area
- (Weekends)
Receptionist/Manager
Plymouth Auto Repair
Plymouth, MI
02.2024 - 12.2025
- Greeted customers and served as the first point of contact for the business
- Answered and directed multi-line phone calls professionally
- Scheduled appointments and maintained customer records
- Processed payments and handled cash and card transactions
- Communicated clearly with technicians regarding customer needs
- Maintained an organized and professional front desk area
- Managed staff on a daily basis
Hostess
3 Brothers Restaurant
Plymouth, MI
09.2022 - 11.2023
- Greeted guests warmly and managed seating arrangements
- Answered phone calls and assisted with reservations and inquiries
- Maintained wait lists and communicated with staff efficiently
- Ensured a welcoming and organized front-of-house environment
Customer Service Associate
Dairy Go Round
Plymouth, MI
06.2022 - 08.2022
- Delivered excellent customer service in a fast-paced setting
- Assisted customers with orders and payments
- Handled cash and card transactions accurately
- Maintained cleanliness and organization of the front counter
- Summer 2022
Education
High School - undefined
Churchill High School
01.2024
Skills
- Assisted with front desk operations by greeting visitors and answering phone calls Supported reception tasks by managing appointment schedules and directing inquiries Provided administrative support to ensure smooth daily operations
- Managed scheduling and coordination of appointments to optimize workflow
- Managed multi-line phone systems to ensure efficient call handling
- Assisted customers and patients with inquiries and concerns Provided support in navigating services and resources Facilitated communication between clients and service teams
- Facilitated effective professional communication across teams and stakeholders
- Assisted in organizing tasks and prioritizing responsibilities to meet deadlines Supported team members in managing multiple projects simultaneously Coordinated schedules and resources to enhance workflow efficiency
- Assisted in processing cash transactions and managing payments Supported team members in maintaining accurate financial records Contributed to efficient cash handling procedures
- Assisted teams in completing projects by fostering open communication and collaboration Supported team members in achieving shared goals through effective coordination Contributed to a positive team environment by encouraging participation and idea sharing
- Demonstrated meticulous attention to detail in all tasks and projects
- Maintained confidentiality in all communications Supported team members in upholding professional standards Assisted in creating a respectful work environment
Availability
- Available Monday – Friday, full-time.
- Able to start immediately (ASAP).
Timeline
Receptionist/Manager
Plymouth Auto Repair
02.2024 - 12.2025
Server
Leo’s Coney Island
09.2023 - Current
Hostess
3 Brothers Restaurant
09.2022 - 11.2023
Customer Service Associate
Dairy Go Round
06.2022 - 08.2022
High School - undefined
Churchill High School