Skilled Virtual Administrative Assistant with experience in providing remote support to executives and teams. Strengths include strong organizational skills, ability to manage multiple tasks simultaneously, and adeptness at using various digital tools for communication and project management. Demonstrated success in improving administrative processes, enhancing team efficiency, and ensuring smooth business operations in previous roles.
Work History
Virtual Administrative Assistant
Acothley Virtual Services
Gardnerville, NV
04.2024 - Current
Managed customer inquiries through email and telephone communication.
Updated website content with new products or services offered by the company.
Provided administrative support to ensure efficient operation of the office.
Proofread documents for accuracy prior to final submission to clients.
Generated weekly progress reports detailing tasks completed during the week.
Scheduled meetings with stakeholders via video conferencing tools.
Monitored social media accounts for comments or messages requiring attention.
Organized travel arrangements, including flights, accommodations, ground transportation and restaurants reservations.
Assisted in developing presentations, documents, spreadsheets and other materials as needed.
Assessor's Clerk
Douglas County Nevada
Prepared accurate assessment reports for property tax valuation purposes, ensuring compliance with state and local regulations
Participated in training sessions aimed at improving knowledge of taxation laws and regulations.
Processed applications for homestead exemptions or special programs designed to reduce taxes owed by certain individuals or groups.
Prepared detailed reports regarding changes in assessment values or other information related to taxation.
Assisted in resolving taxpayer inquiries related to their assessment notices.
Provided assistance to other departments within the organization when needed.
Administrative Assistant II
Nevada Division of Emergency Management Homeland Security
Supported senior executives by managing their calendars, scheduling meetings, and coordinating travel arrangements
Performed month-end close activities including accruals, allocations, adjustments.
Generated monthly reconciliation reports for management review.
Reconciled accounts payable and receivable transactions.
Collaborated closely with program staff to ensure accurate representation of programs in grant applications.
Monitored deadlines associated with submitting grant applications and ensured timely submissions.
Patient Service Representative
Carson Medical Group
Greeted and checked in patients, verifying insurance information and updating personal details accurately in the electronic medical record system.
Adhered to HIPAA regulations when handling confidential patient information.
Processed referrals from primary care physicians to specialists for further treatment or evaluation.
Inputted patient demographic data into electronic health record system.
Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Manager of Operations
Megan Cary Artistry
Denver, Colorado
Developed and implemented operational strategies to optimize productivity and streamline processes
Developed and implemented operational policies and procedures to improve efficiency.
Coordinated with photographers and other vendors prior to events or shoots.
Organized client bookings and managed appointment calendar efficiently.
Developed relationships with vendors to ensure access to quality products at competitive prices.
Responded to customer inquiries by phone, email, and in person.
Education
Nevada Connections Academy
06.2018
Douglas High School
06.2016
Skills
Microsoft Systems
Google Systems
Trello
Quickbooks
Zoom
Skype
Slack
GSA Appraisal
Canva
Operations Management
Virtual Executive Support
Client Relations
Government Grants Account Reconciliation
Multi Account Organization
HIPAA
File Management
Billing and coding
Project Management
Meeting Scheduling
Spreadsheet Management
File Organization
Social Media Updating
Expense Tracking
Travel Planning
Records administration
Travel Arrangements
Timeline
Virtual Administrative Assistant
Acothley Virtual Services
04.2024 - Current
Assessor's Clerk
Douglas County Nevada
Administrative Assistant II
Nevada Division of Emergency Management Homeland Security