Chester Leslie
Mount Holly,NC
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
9
9
years of professional experience
Work History
Customer Service Sales Representative
JNF Auto Sales
Mount Holly, NC
08.2022 - Current
- Ensured compliance with all applicable laws and regulations related to the sale of goods or services.
- Reduced process lags by training employees on best practices and protocols.
- Produced sales documents, finalized deals and filed NC Department of Motor Vehicle records.
Finance Manager
Bo's Auto Sales
Columbus , OH
12.2020 - 08.2022
- Coordinated with Shareholders within the organization regarding budgeting matters.
- Implemented cost-reduction strategies to optimize spending and increase efficiency.
- Developed and implemented financial strategies to maximize profits and reduce costs.
Customer Service Representative
A&S Auto Sales
Charlotte , NC
08.2015 - 12.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Maintained a high level of professionalism when dealing with difficult customers.
Skills
- Business growth and retention
- Product knowledge
- Email management
- Customer complaint resolution
- Goal oriented
- Sales pitching
Timeline
Customer Service Sales Representative
JNF Auto Sales
08.2022 - Current
Finance Manager
Bo's Auto Sales
12.2020 - 08.2022
Customer Service Representative
A&S Auto Sales
08.2015 - 12.2020