Chester Palor Floresta
Forsyth,IL
Summary
Assisted team members in completing daily tasks efficiently. Supported project initiatives by collaborating with colleagues. Contributed to team goals through active participation in meetings.
Overview
15
15
years of professional experience
Work History
Office Staff
Allied Venture Networks Inc.
Roosevelt Ave. QC, Philippines
01.2024 - 11.2025
- - Making Daily Reports
- Assisting Client Inquiries
- Assisting Sales of Printing Materials
- Printing and Sales
Self – Employed / Office Staff Work from Home (WFH)
Middle East Based Company
Metro Manila, Philippines
02.2020 - 11.2023
- - Making Monthly and Daily Reports
- Making Collection and Deposit Reports
- Reporting of Accountability for Accountable Forms
- Reporting of Cash Receipt Register
- Business Transactions / WFH
Customer Service Representative
Concentrix, Convergys, Alorica
Metro Manila, Philippines
01.2018 - 01.2020
- - Resolving client issues through voice calls, email and chat
- Managing large amounts of inbound calls, email and chat in a timely manner
- Keep records of all conversations in the database in a comprehensible way
- Build sustainable relationships and engage customers by taking the extra mile
- Business Processing Outsourcing (BPO)
Document Controller (Quality Control)
Amiantit Fiberglass Industries Ltd.
Jeddah, Saudi Arabia
05.2011 - 06.2016
- - Document filing/controlling for various projects
- Making project reports such as Daily and Monthly
- Updating documents traceability
- Data encoding
- Worked in JSDP project documentation
- Ensuring project documents are well kept and properly updated in the system
- Glass Reinforced Pipe Manufacturing
Education
Graduate - College / Associate in Computer Science
Masbate College
01.2007
Certification - Computer Technician
AMA Computer Learning Center
01.2003
Graduate - High School
Our Lady of the Sacred Heart School
01.1995
Graduate - Elementary
Piñyahan Elementary School
01.1990
Skills
Facilitated professional communication with colleagues and stakeholders
Collaborated effectively with project team to achieve shared objectives
Demonstrated unwavering reliability and accountability in all responsibilities
Executed multiple tasks simultaneously to enhance operational efficiency
Demonstrated patience and diligence in task execution
Demonstrated rapid acquisition of new skills and knowledge in diverse environments
Demonstrated sincerity in addressing job-related concerns
Assisted in creating documents and spreadsheets using Word and Excel Supported team members in data entry and formatting tasks Contributed to maintaining organized files and records
Executed basic to intermediate computer troubleshooting to resolve technical issues efficiently
Executed daily computer tasks with precision and efficiency
Desired Position
Employee / Team Member
Skills And Competences
Filipino, English, Can Communicate with others in a Professional Manner, Can Work Easily with the Project Team, Highly Dependable and Responsible, Can do Multi-Tasking, Patient and Hardworking, Fast and Effective Learner, Possess Sincerity with regards to job related issues, Intermediate (Office, Word, Excel), Basic to intermediate computer troubleshooting, Can perform computer task in a daily basis
Personal Information
- Title: Employee / Team Member
- Date of Birth: March 6, 1979
- Gender: Male
- Nationality: Filipino
- Marital Status: Married
- Religion: Christian
Timeline
Office Staff
Allied Venture Networks Inc.
01.2024 - 11.2025
Self – Employed / Office Staff Work from Home (WFH)
Middle East Based Company
02.2020 - 11.2023
Customer Service Representative
Concentrix, Convergys, Alorica
01.2018 - 01.2020
Document Controller (Quality Control)
Amiantit Fiberglass Industries Ltd.
05.2011 - 06.2016
Graduate - College / Associate in Computer Science
Masbate College
Certification - Computer Technician
AMA Computer Learning Center
Graduate - High School
Our Lady of the Sacred Heart School
Graduate - Elementary
Piñyahan Elementary School