Chester Wingo
Raytown,MO
Summary
Results-driven operations manager with proven abilities in client relationship management and personnel management. Committed to enhancing workflows and ensuring customer satisfaction through strategic inventory management and exceptional service.
I can operate a 627, D5, D8, D9, motor grader, CAT trash compactor, Service truck, and a front end Loader
Overview
1
1
Certification
26
26
years of professional experience
Work History
Owner/Operator
Chet's Deals
01.2018 - Current
- Managed daily operations, ensuring smooth workflow and efficient resource allocation.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw inventory management, optimizing stock levels to reduce costs and improve turnover.
- Trained and mentored staff, fostering a collaborative work environment focused on performance improvement.
- Established relationships with suppliers to negotiate favorable terms and ensure product quality.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Mechanic
A1 Breaks and Transmissions
02.2004 - 01.2018
- Conducted troubleshooting and repairs for complex electrical issues in equipment.
- Managed project timelines and resources to meet organizational goals effectively.
- Improved the efficiency of electrical systems by conducting thorough diagnostics and implementing necessary repairs.
- Performed cost-benefit analyses of proposed upgrades or modifications to existing systems, enabling informed decision-making backed by data-driven insights.
- Performed general preventive maintenance and calibrations on electronic and pneumatic instrumentation.
- Designed and implemented custom electrical solutions for clients, ensuring optimal performance and safety standards were met.
- Reduced downtime for equipment by performing regular maintenance checks and promptly addressing any concerns.
Heavy Equipment Operator
Laidlaw Waste Incorporated
08.2000 - 02.2004
- Operated heavy machinery for waste collection and disposal operations, ensuring compliance with safety protocols.
- Conducted routine inspections and maintenance on various equipment to optimize performance and reliability.
- Collaborated with team members to streamline waste processing workflows, enhancing operational efficiency.
- Trained new operators on equipment usage, safety standards, and company policies to build team competency.
- Operated range of heavy equipment on regular basis with advanced skill.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Education
GED -
Van Horn
Independence Mo2030
Air Conditioning Tech - Air Conditioning
Imaca
Kansas City, MO03-2013
Driveability And Electrical Tech - Electrical Diagnostics
General Motors
Kansas City, MO02-2007
Skills
- Operations management
- Sales negotiation
- Personnel management
- Inventory management
- Client relationship management
- Strong work ethic
- Dependable and reliable
Accomplishments
- Safely operated [Number]-ton articulated dump trucks around highly congested construction sites.
Certification
- Electrical Diagnostics Training
Timeline
Owner/Operator
Chet's Deals
01.2018 - Current
Mechanic
A1 Breaks and Transmissions
02.2004 - 01.2018
Heavy Equipment Operator
Laidlaw Waste Incorporated
08.2000 - 02.2004
GED -
Van Horn
Air Conditioning Tech - Air Conditioning
Imaca
Driveability And Electrical Tech - Electrical Diagnostics
General Motors