Chetna Kapoor

- Attend daily morning administrative meetings.

-Complete resident's admission assessments including admission packets, POLST, BIMS , PHQ-9 and MDS's on PCC.

-Complete care plans and have admission,Quarterly, Comprehensive and Change of condition IDT CC.

-Schedule appointments , Transports and referrals for residents.

-Attend Weight meetings, Risk Managements , QAPI

-Assist residents and families with safe discharge, arrange appropriate DME as needed.

-Schedule and host monthly resident council meetings.

-Review resident's activity participation records and update care plans.

-Prepare and present in-service with CNA staff and HOSPICE staff.

-Plan monthly country store and birthday celebrations for residents.

-Plan monthly activities for residents and special occasions.

-Coordinated with mental health professionals to integrate psychological support services into overall care plans.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Addressed customer needs and made product recommendations to increase sales.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Answered questions about store policies and addressed customer concerns.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Promoted store promotions and incentive programs to increase overall sales revenue.