Results-oriented administrative professional and empathetic Peer Recovery Coach with 3+ years of experience in community settings. Skilled in optimizing office workflows, managing diverse administrative tasks, and providing targeted support to management. Proven ability to build rapport with diverse patient groups, encouraging honesty and growth in recovery from substance abuse. Adept at team collaboration, adaptability, and analytical problem-solving to ensure seamless operations and achieve goals. Possesses strong organizational skills, able to handle multiple projects simultaneously with high accuracy, and committed to enhancing customer experiences through service-oriented behaviors and customized solutions.