Chevette Paul
Stone Mountain,United States
Summary
Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences. Highly organized and detail-oriented ,excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of Healthcare practices.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrator
Healthcare Services of Savannah
Stonecrest, GA
02.2022 - Current
- Developed and maintained quality assurance processes to ensure compliance with regulations.
- Coordinated activities between departments to ensure smooth operations.
- Implemented strategies to optimize resource utilization.
- Managed daily workflow of consumer inquiries and complaints for 2 locations.
- Provided support for project planning and implementation efforts.
- Assisted in the development of operational budgets and forecasts.
- Monitored department performance metrics and took corrective actions as needed.
- Conducted regular reviews of operational procedures to improve efficiency.
- Identified areas of improvement within the organization and recommended solutions.
- Researched industry trends to develop competitive pricing models.
- Ensured compliance with applicable laws and regulations related to operations.
- Implemented business processes to streamline daily operations and increase efficiency.
- Maintained work safety and followed established operating procedures and practices.
- Established and maintained effective communication between business units and senior management.
- Represented company at industry meetings, conferences and trade shows.
- Defined and understood team member responsibilities to enhance group efficiency and performance.
- Successfully operated Long term care facility with 200 beds.
Director of Services
Renew Behavioral Health Agency
New Orleans, LA
04.2018 - 01.2022
- Created policies and procedures for improved workflow processes.
- Coordinated activities between different departments to ensure successful completion of projects.
- Provided leadership and guidance to subordinate managers and supervisors.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Ensured compliance with applicable laws, regulations, industry standards.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Master of Science - Social Work
Southern University At New Orleans
New Orleans, LA05-2012
Bachelor of Science - Nursing Home Administration
Southern University At New Orleans
New Orleans, LA05-1999
Skills
- Project Coordination
- Program Oversight
- Financial Oversight
- Business Development
- Operations Oversight
- Personable and Approachable
- Financial Leadership
- Program Leadership
- Strategic Planning
- Program Management
- Resourceful and Analytical
- Decision-Making
- Team Building and Leadership
- Budget Management
- Operations Management
Certification
- State of Georgia NHA, RCAL
- State Of Louisiana NHA
- CPR
- First Aide / AED
Affiliations
- American Red Cross CPR/ First Aide/AED Instructor
References
References available upon request.
Timeline
Administrator
Healthcare Services of Savannah
02.2022 - Current
Director of Services
Renew Behavioral Health Agency
04.2018 - 01.2022
Master of Science - Social Work
Southern University At New Orleans
Bachelor of Science - Nursing Home Administration
Southern University At New Orleans
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