Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chevon McKoy

West Palm Beach,FL

Summary

Dedicated administrative professional with a proven track record in thriving fast-paced office environments. Excels in completing a wide range of clerical tasks, leveraging proficient skills in organizing, filing, corresponding, and managing vital records. Recognized for providing exceptional staff support, consistently demonstrating responsibility, punctuality, and high productivity. A hardworking team player who excels in contributing to the overall success of the organization.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Behavior Assistant

Positive Behavior Supports Corp
09.2019
  • Execute and follow the ethical standards for RBT as outlined through the BACB
  • Maintain client confidentiality through the standards set through FERPA / HIPAA privacy rule and the BACB
  • Execute behavioral plans for each assigned client as part of the behavior support plan
  • Follow lesson plans and mastery criteria for client's behavioral goals
  • Follow specific, individualized systems of data collection for each assigned client
  • Follow data collection methods to support interventions and behavior change.

Medical Receptionist

Thomas Cigna MD Family Practice
05.2019
  • Compile and track patient collections (Co-pays and Outstanding balances)
  • Schedule consultation and answer patient inquiries
  • Manage patient records
  • Create new patient packets to mail out to new patient prior to their first visit.

ADMINISTRATIVE ASSISTANT – SCHOOL / RECORDS CLERK

Palm Beach County School District
12.2022 - Current

Functions as lead administrative support and contact for a School Principal at an assigned school/site.

2. Works collaboratively with School Administrators to ascertain and address school needs; functions as liaison between District staff, school staff, students and parents accordingly.

3. Assists the Principal in various objectives, e.g., achieving performance goals; maintaining school budget and position status reports; maintaining appropriate staffing levels.

4. Performs high level administrative, technical and professional work in training, motivating, managing and supervising office staff in daily office administration.

5. Performs personnel administration activities, e.g., advertising, screenings and interview scheduling; processing new hires, transfers, separations and personnel records; processing payroll, supplements, worker’s compensation and travel reports.

6. Gathers, interprets and prepares data for studies, reports and recommendations.

7. Provides consultation and advisement to school administration with respect to areas of responsibility, including presenting information as needed.

8. Maintains and professionally communicates current knowledge and information regarding District policies and school programs, processes and procedures to staff and the public.

9. Provides backup for all office support functions as directed or needed, e.g., bookkeeping, data processing, guidance, student services, and front office reception.

10. Answers the telephone, responds to inquiries and provides public information based on extensive knowledge of school programs and activities to citizens, civic groups, the media, and other interests and agencies as requested.

11. Establishes and adheres to guidelines and procedures for administrative support protocols, e.g., processing correspondence, maintaining hard copy and electronic file systems, maintaining work order and safety records, managing records retention.

12. Composes moderately to highly complex correspondence for Administrators’ signatures.

13. Maintains and updates school information resources, e.g., policies, programs and procedures; student and staff handbooks; school newsletter.

14. Opens mail; assembles materials for review/use by school administration.

15. Orders supplies, initiates purchase orders and authorizes payment for items received; may work collaboratively with bookkeeping staff in coordinating ordering and purchasing activities.

16. Coordinates various activities and initiatives, e.g., preparations for workshops, meetings, and seminars; master key and buildings access; receipt and processing of substitute teaching staff.

17. Makes decisions in the absence of the School Administrators(s) within established guidelines and scope of authority.

18. Attends, participates and assists with various meetings, events and school social functions as requested.

19. Maintains confidentiality and discretion with respect to school and related District business matters, including confidential matters applicable to functional areas of responsibility.

RECORDS

Receives all requests for public records/documents and distributes to applicable individuals, schools and departments.

Coordinates data and information to respond to all required public records requests.

Supervises the collection of information from the designated record

Performance Effectiveness Criteria:

In addition to the employee being responsible for each of the performance responsibilities listed herein, periodic and special reports to the Board and other entities will be provided regarding the impact of this position with respect to progress toward annually established District and Divisional goals and objectives for, but not necessarily limited to, the following areas: 1) Student Performance, 2)Customer Service, 3) Fiscal Accountability and Responsibility, 4) Process Efficiencies and Improvements, and 5) Employee Learning and Growth.

Additional Job Functions:

1. Follows adopted policies and procedures in accordance with School Board priorities.

2. Conducts oneself in the best interest of students, in accordance with the highest traditions of public education and in support of the District’s Mission Statement.

3. Performs other duties as assigned.

Supervises the collection of information from the designated record

Assistant Behavioral Needs 1/ Paraprofessional

School District of Palm Beach County
08.2019 - Current
  • Assist teacher with daily classroom activities, conduct lessons, managing the classroom and developing materials
  • Help students care for Physical, Health and safety abilities
  • Track student progress during the school year and create reports to let parents understand what their children acquired through each semester
  • Empower students through different programs and clubs to help enhance their academic achievements
  • Assist with office related tasks or duties as assigned.

Lead Paraprofessional

NYC DOE, D75 P811Q@822
12.2015 - 09.2019
  • Assist with instructing student learning to students with differing disabilities in 6:1:1 ratio class setting
  • Implement special design instruction to support and address student individual academic, vocational and social needs
  • Collaborate with 811Q teachers’ administration community and parents to maintain a positive and productive learning environment
  • Assist students to achieve Individualized Education Plan (IEP) goals in academic, social, vocational and transitional areas
  • Monitor student’s behavior and implemented behavior intervention plans to decrease target behaviors
  • Assist students in toileting skills
  • Supported students in language development skills through the adapted literacy curriculum Unique Learning System and foundations
  • Assist students to utilize assistive technology to perform all daily living skills
  • Serve as secretary and provide administrative assistance to the Principal; make, schedule and arrange appointments, meetings and conferences; independently compose letters, memoranda and bulletins as directed; take and transcribe dictation as required.

Paraprofessional (Summer Program)

NYC DOE D75 P811Q@PS136/822, Chapter 683
07.2015 - 08.2018
  • Assisted with instructing student learning to students with differing disabilities in 6:1:1 ratio class setting in continuing of the 12-month service program as per IEP
  • Assisted with school aid clerical task
  • Supported the office staff and teachers with administrative duties, such as organizing and filing important documents, making copies, writing and sending emails, making phone calls on behalf of the school, and helping train new paraprofessionals
  • Assisted with arrival and departure of all student’s attendance to ensure the safety and security.

Substitute paraprofessional

NYC DOE
04.2015 - 12.2015
  • Worked with individuals and small groups of students of different learning levels
  • Reviewed or reinforced class lesson and assisting with classroom projects
  • Generated and incorporated learning strategies for students across various school district and classroom settings.

Passenger Service Agent (Emirates Airline Account)

Swissport USA
04.2014 - 02.2015
  • Used a computerized system to process passengers for international travels
  • Handled customer complaints regarding ticketing and baggage handling
  • Maintained a high level of service and expectations for both passengers and airlines customers at all times
  • Inspected and verified identity and travel documentation for international and domestic flight.

Marketing Assistant (Seasonal)

Ark of Life Agency
06.2013 - 09.2013
  • Prepared mailers and brochure by formatting content and graphics
  • Arranged printing and internet packages
  • Assisted with sales presentation in organizing campaigns and developing marketing strategies
  • Provided support to marketing operations by compiling and recording data.

Medical Receptionist

Ferguson Pediatrics
06.2009 - 12.2011
  • Greet clinic visitors and operate multi-line telephone system scheduling appointments and assisting patients with prescription refills, billing issue and insurance questions
  • Scan medical records and create claims
  • Managing appointment scheduling.

Education

A.A Major: Childhood Education/Psychology -

Suffolk Community College (SCC)
Selden, NY

Bachelor of Science - Psychology

Palm Beach State College
Lake Worth, FL

Medical Billing and Coding - undefined

Boca Helping Hands (Job Training Program)
Boca Raton, FL
01.2021

H.S. Diploma - undefined

Hillcrest H.S.
Queens, NY
06.2005

Skills

  • Data Entry
  • Clerical Support
  • Office Administration
  • Calendar Management
  • Filing
  • Spreadsheet Management
  • Staff Management
  • Staff Motivation
  • Record preparation
  • Microsoft Outlook
  • Customer Service
  • Multi-Line Telephone Systems
  • Computer Proficiency
  • Records Management
  • Data Management
  • Database entry
  • Filing and data archiving
  • School records management

Certification

  • American Heart CPR/AED (Adult, Child, Infant Certified), 10/2022
  • Classroom Safety Ladders and Bloodborne Pathogens, 09/2022
  • Staff member Guide to active assailant, all Hazards and lockdown drills, 09/2022
  • HIPAA/Bloodborne Pathogens/ HIV, 10/2022
  • APD/Direct Care Core Competencies (DCCC), 10/2022
  • APD/ Zero Tolerance, 10/2022
  • Red Cross First Aid, 10/2021

Timeline

ADMINISTRATIVE ASSISTANT – SCHOOL / RECORDS CLERK

Palm Beach County School District
12.2022 - Current

Behavior Assistant

Positive Behavior Supports Corp
09.2019

Assistant Behavioral Needs 1/ Paraprofessional

School District of Palm Beach County
08.2019 - Current

Medical Receptionist

Thomas Cigna MD Family Practice
05.2019

Lead Paraprofessional

NYC DOE, D75 P811Q@822
12.2015 - 09.2019

Paraprofessional (Summer Program)

NYC DOE D75 P811Q@PS136/822, Chapter 683
07.2015 - 08.2018

Substitute paraprofessional

NYC DOE
04.2015 - 12.2015

Passenger Service Agent (Emirates Airline Account)

Swissport USA
04.2014 - 02.2015

Marketing Assistant (Seasonal)

Ark of Life Agency
06.2013 - 09.2013

Medical Receptionist

Ferguson Pediatrics
06.2009 - 12.2011

A.A Major: Childhood Education/Psychology -

Suffolk Community College (SCC)

Bachelor of Science - Psychology

Palm Beach State College

Medical Billing and Coding - undefined

Boca Helping Hands (Job Training Program)

H.S. Diploma - undefined

Hillcrest H.S.
  • American Heart CPR/AED (Adult, Child, Infant Certified), 10/2022
  • Classroom Safety Ladders and Bloodborne Pathogens, 09/2022
  • Staff member Guide to active assailant, all Hazards and lockdown drills, 09/2022
  • HIPAA/Bloodborne Pathogens/ HIV, 10/2022
  • APD/Direct Care Core Competencies (DCCC), 10/2022
  • APD/ Zero Tolerance, 10/2022
  • Red Cross First Aid, 10/2021
Chevon McKoy