Kronos
Megan Patricia Copple
Lakewood,United States
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing the work of completion consultants and completion supervisors. Successfully introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail, and vigilant in achieving safety and environmental impact reduction objectives.
Efficient Data Transcriber with significant training in word processing and spreadsheet management. Skilled at managing multiple, concurrent projects with competing priorities. Committed to achieving results within deadlines.
Perceptive Nutritional Assistant promoting over 2-3 years of assisting clients in finding appropriate food and nutrition resources. Considered expert in food education, breastfeeding and immunization requirements.
Logical Customer Service Professional bringing 4-5 years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues, and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environments.
Patient Behavior Technician with 1 year of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Behavior Technician
Positive Behavior Supports Corp.
10.2023 - Current
- Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of a collaborative team to address changing needs of children and families.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Manager of Operations
Panalo, LLC
01.2023 - Current
- Partnered with vendors and suppliers to manage and budget effectively.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed and reported on key performance metrics to senior management.
- Negotiated contracts with vendors and suppliers to obtain the best pricing and terms.
- Created, curated and managed published content for feed and stories across social media channels.
- Produced relevant product content to reach target customers.
Data Transcriber
Freelance
12.2021 - 12.2023
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified data files prior to entry to maintain high data accuracy.
- Corrected data entry errors to prevent duplication or data degradation.
- Maintained files, records, and chronologies of entry activities.
Nutrition Assistant
MultiCare Good Samaritan Hospital
01.2019 - 11.2021
- Monitored patient progress, documenting changes in health status and nutritional status.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly.
- Assisted patients clients with meal plan development, addressing individualized dietary requirements.
- Screened and monitored for change in nutrition risk status in hospitalized patients.
- Provided in-depth information on nutritional care to maximize health.
Crew Member
McDonald's
11.2017 - 01.2019
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted other team members in achieving goals.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Associate of Science - AAS in Health Information Technology And Analytics
Pierce College
Steilacoom, WA06.2026
Associate of Science - Computer Programming
Clover Park Technical College
Lakewood, WA06.2026
Skills
- Intervention management
- Data Collection
- Data entry expertise
- Word Processing
- Information Verification
- Nutrition counseling
- Interpersonal and written communication
- Patient Education
- Logistics Management
- Inventory Management
- Customer Service
- Marketing
Certification
- Pharmacy Assistant License, Washington DOH
- Certified Behavior Technician, CBT.CB.61506000
References
- An LE, Supervisor at MultiCare Good Samaritan Hospital Nutrition Department, an.le@multicare.org, 253-209-6680
- Lyndon Warner, Supervisor at MultiCare Good Samaritan Hospital Nutrition Department, Lyndon.warner@multicare.org, 253-697-1792
- Keri Moen, Regional Coordinator at Positive Behavior Supports Corp., kmoen@teampbs.com, 425-563-5008
- Briana Jacobs, Supervisor BCBA at Positive Behavior Supports Corp., bjacobs@teampbs.com, 206-890-6577
Software
Microsoft Office
Google Suite
CRM
EHR
QUICKBOOKS
Timeline
Certified Behavior Technician
Positive Behavior Supports Corp.
10.2023 - Current
Manager of Operations
Panalo, LLC
01.2023 - Current
Data Transcriber
Freelance
12.2021 - 12.2023
Nutrition Assistant
MultiCare Good Samaritan Hospital
01.2019 - 11.2021
Crew Member
McDonald's
11.2017 - 01.2019
Associate of Science - AAS in Health Information Technology And Analytics
Pierce College
Associate of Science - Computer Programming
Clover Park Technical College
- Pharmacy Assistant License, Washington DOH
- Certified Behavior Technician, CBT.CB.61506000
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