Cheyanna Slack
Miami
Summary
Organized and detail-oriented administrative support professional with extensive experience in customer service, scheduling coordination, document management, and professional communication. Background includes executive-level academic support, project coordination, and over 10 years of fast-paced customer-facing experience. Skilled in Microsoft Office, stakeholder communication, workflow management, and maintaining professionalism in high-volume environments.
Overview
3
3
years of professional experience
Work History
Barista
Rutina Coffee
Edgewater
07.2024 - Current
- Built strong relationships with diverse customers through professional, welcoming service that encouraged trust and repeat business.
- Assessed customer needs and provided individualized recommendations to ensure positive experiences and effective service support.
- Fostered a collaborative and welcoming environment by engaging customers professionally and supporting community-oriented business goals.
- Maintained accurate inventory records and supported daily operational organization with strong attention to detail and accountability.
Teaching Assistant
University of Miami, Frost School of Music
Coral Gables
08.2023 - 04.2025
- Developed and delivered lectures and facilitated classroom discussions on key musicology topics in the professor's absence, adapting content for student comprehension.
- Evaluated and graded assignments for undergraduate courses using Blackboard, providing timely feedback that enhanced learning for 80+ students.
- Mentored students on academic writing, providing constructive feedback on argumentation, research methodology, and citations (MLA/Chicago) to improve overall writing quality.
- Monitored student progress, delivering detailed reports to professors that informed instructional adjustments based on class engagement and understanding of complex topics.
Student Teacher (K-12 Band)
Lowndes County School District
Columbus
01.2023 - 05.2023
- Designed and implemented long-term lesson plans for diverse repertoire and skill levels, resulting in measurable improvement in students' musical literacy and performance abilities.
- Provided differentiated, one-on-one instruction to students, tailoring approaches to address individual learning needs and strengths.
- Established and maintained a positive classroom environment through proactive management strategies, maximizing student engagement and productivity.
Education
Masters of Musicology -
University of Miami
Coral Gables, FL08-2025
Bachelor of Music Education - Instrumental K-12
Mississippi State University
Starkville, MS05-2023
Skills
- Office coordination
- Calendar Management & Scheduling
- Front desk service
- Document proofreading
- Data Entry & Records Management
- Microsoft Office Suite
- Google Workspace
- Workflow organization
- Phone and email communication
- Project reporting
- Confidentiality & Discretion
- Conversational Spanish
Timeline
Barista
Rutina Coffee
07.2024 - Current
Teaching Assistant
University of Miami, Frost School of Music
08.2023 - 04.2025
Student Teacher (K-12 Band)
Lowndes County School District
01.2023 - 05.2023
Masters of Musicology -
University of Miami
Bachelor of Music Education - Instrumental K-12
Mississippi State University