Cheyanne Burton

• Maintained organized billing records.
• Processed and submitted dental insurance claims
• Submitted pre-authorizations to insurance companies
• Conducted billing and insurance audits
• Generated financial reports
• Managed patient scheduling according to the provider's desired production goal
• Answered phone calls
• Checked pt's in and out
• Treatment planned
• Managed end-to-end processing of bills and vendor invoices
• Conducted morning huddles each day
• Trained new staff
• Experience with Dentrix
• Experience with PPO insurances

• Advocated for patient care by educating patients on treatment options and processes
• Assist office manager with task and production goals
• Answered phone calls offering available appointments, office information, and direct calls to staff
• scheduled appointments for patients
• Submitted pre-authorization requests and claims insurance
• Submit dental insurance claims
• Trained new staff
• Verify insurance eligibility and benefits
• Scan in files as needed
• Experience with Denticon software
• Experience with PPO and medicaid insurances

• Sterilized instruments and maintained a clean, organized workspace according to OSHA guidelines
• Set up and break down operatory room
• Bond brackets
• De-bond braces
• Change wires, Single ties and Power chains
• Performed adjustments to braces
• Take Alginate impressions/ Poured stone
• Itero Scans
• Efficient in making essix retainers.
• Pano and cephalometric x-rays
• Experience with Invisalign
• Order supplies
• Experience with Cloud9 software and Denticon

Receptionist:

• Answered phone calls
• Checked patients in and out
• Scheduled appointments for patients accurately
• Verify insurance eligibility and benefits
• Sent referrals and correspondence for patients

• Supported dental team by preparing treatment areas and materials efficiently.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Learned how to perform general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Took xrays
• Kept work areas clean, sanitized and organized to minimize infection risk.