Cheyanne Cox
Lawrenceville,GA
Summary
Cheerful and outgoing with a desire to deliver excellent customer service. Making a special effort to ensure satisfaction. Contributing positively to a customer-focused team in a dynamic work environment.
Overview
4
4
years of professional experience
Work History
Customer Service
McKays Dodge Chrysler
09.2023 - 11.2023
- Cleaning, restocking and customer service activities.
- Advised customers on automobile care and repair
- Demonstrated high level of customer service to increase retention and satisfaction.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
Assembly Worker
Trelleborg
04.2023 - 07.2023
- Improved assembly efficiency by implementing streamlined processes and optimizing workstation layouts.
- Enhanced product quality by conducting thorough inspections and addressing any issues in a timely manner.
- Collaborated with team members to meet production goals and maintain a safe, clean work environment.
- Reduced waste and saved resources by recycling materials and adhering to company guidelines on conservation.
- Increased overall productivity with attention to detail, ensuring precise alignment of components during assembly process.
- Customers orders were correct and up to standards.
Manufacturing Assembly Technician
Premier Pontoon
11.2022 - 04.2023
- Increased production efficiency by implementing lean manufacturing techniques and optimizing assembly processes.
- Reduced assembly errors through thorough quality control checks and adherence to standard operating procedures.
- Improved workplace safety by consistently following proper guidelines and reporting any potential hazards.
- Enhanced team productivity by cross-training in multiple areas of the manufacturing process, allowing for increased flexibility in task assignments.
- Performed routine maintenance on equipment ensuring minimal downtime and maximum operational efficiency.
Technician
Valvoline Instant Oil
09.2022 - 11.2022
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
General Warehouse Associate
Amazon
08.2022 - 09.2022
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
- Processed returns in an efficient manner
Customer Service
Chick Fil A
08.2020 - 01.2021
- Promoted exceptional customer service by engaging clients in the drive-through and the restaurant.
- Provided cleaning of the restaurant
Customer Service
Sonics Drive In
04.2020 - 07.2020
- Food preparation
- Customer Service
Education
High School Diploma -
Foothills Charter High School
Athens, GA08.2022
Some College (No Degree) - Certifications in Warehouse Management; Forklift
Savannah Technical College
Savannah, GASkills
- Reliable
- Punctual
- Hard-working
- Attention to Detail
Timeline
Customer Service
McKays Dodge Chrysler
09.2023 - 11.2023
Assembly Worker
Trelleborg
04.2023 - 07.2023
Manufacturing Assembly Technician
Premier Pontoon
11.2022 - 04.2023
Technician
Valvoline Instant Oil
09.2022 - 11.2022
General Warehouse Associate
Amazon
08.2022 - 09.2022
Customer Service
Chick Fil A
08.2020 - 01.2021
Customer Service
Sonics Drive In
04.2020 - 07.2020
High School Diploma -
Foothills Charter High School
Some College (No Degree) - Certifications in Warehouse Management; Forklift
Savannah Technical College
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