Adaptable individual with experience in customer service and policy research. Known for strong conflict resolution and communication skills, contributing to successful team collaborations. Works efficiently and always eager to learn new things.
Overview
6
6
years of professional experience
Work History
Customer Service
Dave's Fresh Marketplace
Warwick
03.2021 - Current
Deliver high-quality customer service by managing front-end operations and resolving customer issues efficiently
Resolved escalated customer service issues within established timelines.
Oversee cash handling, POS systems, merchandising, and store communication processes
Assist in loss prevention and safeguarding company assets, including safe management
Ensured smooth store functionality during management's absence.
Rhode Island State Government Internship Program
Policy Team Intern
Providence
09.2025 - 12.2025
Researched public policy issues to inform strategic decision-making.
Collaborated with diverse coworkers to achieve objectives for policy proposal.
Assessed policy options for cost, feasibility, and societal impact to guide recommendations.
Cashier
Dave's Fresh marketplace
Warwick
02.2020 - 03.2021
Processed customer transactions accurately and efficiently
delivered consistent customer service in fast-paced environment to support customer satisfaction
ensured cleanliness and organization of workspace to enhance customer experience