Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tannaelle Jadotte

Pompano Beach,FL

Summary

Detail-oriented and compassionate professional with a strong background in customer service and healthcare support roles. Experienced in patient interaction, appointment coordination, documentation, and maintaining confidentiality. Brings excellent communication skills, professionalism, and a patient-centered approach, with the ability to quickly learn healthcare systems and workflows.

Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.

Overview

3
3
years of professional experience

Work History

Customer Service

Mc Donald’s
06.2023 - Current

Patient Scheduler

Breathing Disorder Centers
08.2024 - Current

Schedule, confirm, and coordinate patient appointments using electronic scheduling systems
• Communicate with patients by phone and in person to gather demographic and appointment information
• Verify insurance information and obtain required authorizations when applicable
• Maintain accurate patient records while ensuring HIPAA compliance and confidentiality
• Coordinate schedules with providers, clinical staff, and departments to optimize patient flow
• Respond to patient inquiries regarding appointments, referrals, and preparation instructions
• Manage appointment changes, cancellations, and waitlists efficiently

  • Answered phone calls and messages for medical facility, scheduling appointments, and handling patient inquiries.

Education

High School Diploma -

Le Primat De L’esprit
Port de Paix, HTI
07.2021

Skills

  • Excellent Communication Skills
  • Efficiency
  • Detail Oriented
  • Great Organizational Skills
  • Reliable
  • Multi-tasking
  • Highly Motivated
  • Confident
  • Fast learner
  • Teamwork

Languages

French
Native or Bilingual

Timeline

Patient Scheduler

Breathing Disorder Centers
08.2024 - Current

Customer Service

Mc Donald’s
06.2023 - Current

High School Diploma -

Le Primat De L’esprit