Cheyanne Davis
Houston,Texas
Summary
I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.
Overview
7
7
years of professional experience
Work History
Sales Agent
Nutrisystem
01.2023 - 10.2024
- Handle each customer interaction with courtesy and respect to guarantee exceptional service while supporting company values and policies
- Make outbound calls to convert leads into sales when inbound call volume permits
- Number of calls will vary based on time of year
Call Center Agent
The Heller Group
Houston, TX
05.2019 - 05.2021
- Answered outbound calls
- I also sold customers the Sirius XM satellite radios, once the clients have purchased a new vehicle from a dealership
Work From Home Agent
ContinuumGlobal
09.2017 - 02.2019
- Working closely with customers to determine their needs, I would answer their questions about most products and recommend the right solutions for medical insurance.
- Schedule appointments via chat, also by phone.
Education
HIGH SCHOOL DIPLOMA -
HIGHTOWER HIGH SCHOOL
Medical Assistant -
Fortis College
Houston, TXSkills
- Communication
- Active listening
- Empathy
- Warmth
- Problem-solving
- Dedication
- Time management
- Stress management
- Customer relationship management (CRM)
- Product knowledge
- Adaptability
- Conflict resolution
- Open-mindedness
- Patience
- 40 WPM
Typingspeed
40 WPM
Timeline
Sales Agent
Nutrisystem
01.2023 - 10.2024
Call Center Agent
The Heller Group
05.2019 - 05.2021
Work From Home Agent
ContinuumGlobal
09.2017 - 02.2019
HIGH SCHOOL DIPLOMA -
HIGHTOWER HIGH SCHOOL
Medical Assistant -
Fortis College