Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CHEYANNE PARSONS

North Baltimore,OH

Summary

Dynamic healthcare professional with extensive experience at Caughman Pediatric, excelling in care coordination and team leadership. Proven ability to enhance service delivery and ensure compliance through effective training and quality assurance. BLS certified with strong skills in EHR management and patient education, committed to improving patient outcomes and operational efficiency.

Overview

9
9
years of professional experience

Work History

Pediatric Supervisor

Caughman Pediatric
04.2024 - Current
  • Oversee daily pediatric operations including staff management and workflow coordination
  • Facilitate scheduling, specialist referrals, and patient follow-ups to ensure continuity of care
  • Provide onboarding and training for new staff, supporting compliance with protocols
  • Coordinate with providers and families to address care needs and improve service delivery

Medical Assistant

Caughman Pediatric
08.2023 - 04.2024
  • Collected patient histories, assisted in examinations, and performed clinical procedures
  • Supported care team with patient education, chart updates, and documentation
  • Maintained medical records and assisted in EHR data entry for accurate reporting

Manager/Coordinator

McDonald's
09.2016 - 04.2024
  • Led a team of over 20 staff in a high volume environment, focusing on training and team support
  • Developed and implemented quality control procedures and scheduling systems
  • Maintained customer satisfaction through communication and issue resolution

Intern

Healthy Living Team YMCA
09.2022 - 05.2023
  • Collaborated on health promotion projects targeting vulnerable populations
  • Engaged in outreach efforts to support public health initiatives across Toledo communities

Intern

C-ASSIST Health Education Team
09.2021 - 12.2021
  • Supported delivery of community-based health education and patient engagement strategies

Education

Bachelor's - Science, Public Health

The University of Toledo
Toledo, Ohio
05.2023

Skills

  • Care Coordination & Patient Navigation
  • BLS Certified
  • Medical terminology & Patient Education
  • Electronic Health Records (EHR)
  • Data Entry & Reporting
  • Quality assurance & Compliance
  • Team Leadership & Staff Training
  • HIPAA Compliance

References

  • Dr. Grace Eberly, DO, colleague, 567-207-7628, gceberly@bvhealthsystem.org
  • Chelsea Savage, Former boss, 989-415-4478, ch.savage@alphamgmt.net

Timeline

Pediatric Supervisor

Caughman Pediatric
04.2024 - Current

Medical Assistant

Caughman Pediatric
08.2023 - 04.2024

Intern

Healthy Living Team YMCA
09.2022 - 05.2023

Intern

C-ASSIST Health Education Team
09.2021 - 12.2021

Manager/Coordinator

McDonald's
09.2016 - 04.2024

Bachelor's - Science, Public Health

The University of Toledo

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