Work History
Education
Skills
Timeline
Generic

Cheyanne Tufts

Cleveland ,OH

Work History

Receptionist

The Ashton of Mayfield
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Concierge

Anthology of Mayfield
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.

Valet Cashier

Towne Parke
  • Tracked vehicles and inventory in Software to prevent loss or damage.
  • Maintained efficient entrances and exits to manage traffic flow and reduce back-ups.
  • Maintained up-to-date knowledge on pricing structures and policies to accurately inform guests about their parking options.
  • Performed daily reconciliation of cash drawer, identifying discrepancies and rectifying any issues promptly.

Education

Diploma -

Charles F Brush Highschool
Lyndhurst, OH
06.2021

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Receptionist

The Ashton of Mayfield

Concierge

Anthology of Mayfield

Valet Cashier

Towne Parke

Diploma -

Charles F Brush Highschool
Cheyanne Tufts