Western High School
Davie, FL 08.2019 - 07.2023
Cheyanne Yelverton
Miramar,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Education
Work History
Customer Service Representative
Domino’s
Del Ray, FL
01.2021 - 01.2023
- Effectively managed and processed phone calls, orders, and complaints effectively
- Directed the makeline and oven ensuring a stable environment
- Processed over one hundred online and over the phone orders while offering coupons, discounts, and other services
Customer Service Representative
Domino’s
Plantation, FL
01.2021 - 01.2021
- Effectively processed over three hundred orders during the average daily rush hour while maintaining customer satisfaction
- Answered customer and work calls while managing orders and funds
- Preformed excellent customer service every shift for over two hundred customers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Active Listening
- Safety Procedures
- Complex Problem-Solving
- Reading Comprehension
- Critical Thinking
- Customer Relations
Certification
SERV Safe Food Protection Certification [National Restaurant Association] Expires: June 2023
Babysitting Basics [American Red Cross] Received: February 2, 2017