Cheyenne Archaga
Denton
Summary
Personable professional enjoys engaging with coworkers and others. Knowledgeable about different types of problem solving and team leadership. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
3
3
years of professional experience
2030
2030
years of post-secondary education
Work History
Barista
Great Wolf Lodge
Grapevine
06.2024 - 08.2024
- Prepared and served a variety of coffee beverages to guests.
- Maintained cleanliness and organization of the coffee shop area.
- Operated espresso machines and other coffee equipment efficiently.
- Collaborated with team members to ensure smooth service flow.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
Cashier
Bougie Boozy Bears
Carrollton
05.2021 - 05.2024
- Managed cash register operations, ensuring accurate cash handling and balance.
- Handled customer complaints professionally, resolving issues to maintain satisfaction.
- Monitored inventory levels at the point of sale, notifying management of shortages.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Associate of Arts - English Language And Literature
Texas Woman's University
Denton, TX 08.2025 - 04.2026
Seagoville Highschool
Seagoville, TXComputer And Informational Technology - Information Technology
Dallas College
Dallas, TX 08.2021 - 05.2025
Skills
- Project management
- Customer service
- Digital literacy
- Team collaboration
- Conflict resolution
- Time management
- Clear communication
- Decision-making
- Team leadership
- New hire training
- Friendly and outgoing
- Verbal and written communication
- Problem-solving
Timeline
Associate of Arts - English Language And Literature
Texas Woman's University
08.2025 - 04.2026
Barista
Great Wolf Lodge
06.2024 - 08.2024
Computer And Informational Technology - Information Technology
Dallas College
08.2021 - 05.2025
Cashier
Bougie Boozy Bears
05.2021 - 05.2024
Seagoville Highschool