Cheyenne Barnett
Casa Grande,AZ
Summary
I am a driven professional with with nearly 10 years in high-performance customer service and sales roles. Years of sales experience in both the insurance and the auto industry contributed to strengths such as customer relation management, personal marketing, account retention, communication and problem-solving. I take pride in building lasting relationships with clients and have had success in earning repeat business and referrals in both industries. Juggling 18 new car brands while working at the dealership and now 30+ carriers on the insurance side, I am confident in my ability to learn and adapt quickly to new products and challenges.
Overview
10
10
years of professional experience
Work History
Insurance Agent
Comparion Insurance Agency
Scottsdale, AZ
12.2023 - Current
- Obtained Life Insurance License
- Obtained P&C Insurance License
- Promoted customized insurance solutions for clients based on individual needs.
- Completed policy reviews to ensure coverage accuracy.
- Communicated with underwriters to streamline application processes, improving turnaround times for client approvals.
- Educated clients on various insurance products, enhancing understanding and promoting informed decision-making.
- Utilized CRM software to manage client interactions, ensuring timely follow-ups and personalized service delivery.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Sourced strong referral partnerships.
VIP Sales Assocation
Earnhardt Auto Centers
Gilbert, AZ
09.2018 - 12.2023
- Managed relationships with high-value customers throughout the vehicle purchasing process.
- Coordinated schedules, projects, and communications while serving as executive assistant to dealership owners.
- Delivered exceptional customer service in a fast-paced sales environment.
- Assisted with marketing events.
- Maintained confidential information and handled sensitive customer interactions professionally.
- Timely follow up with clients and management.
Receptionist
Earnhardt Auto Centers
Chandler, AZ
10.2016 - 09.2018
- Managed multi-line phone system and greeted customers.
- Scheduled appointments and coordinated communication between departments.
- Provided administrative support to sales and service teams.
- Maintained accurate records while ensuring a welcoming customer experience.
Education
High School Diploma -
Basha High School
Chandler, AZSkills
- Property & Casualty Insurance License
- Life Insurance License
- Customer Relationship Management
- Consultative Sales
- Cross-Selling & Upselling
- Risk Assessment
- Account Management
- Communication
- Negotiation
- Microsoft Office
- Organization & Time Management
- Problem Solving
- Marketing & Social Media
- Relationship Building
Timeline
Insurance Agent
Comparion Insurance Agency
12.2023 - Current
VIP Sales Assocation
Earnhardt Auto Centers
09.2018 - 12.2023
Receptionist
Earnhardt Auto Centers
10.2016 - 09.2018
High School Diploma -
Basha High School