Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Blagg

Corsicana,TX

Summary

Adept at cash flow management and delivering exceptional customer service, I significantly enhanced customer satisfaction at GameStop. Leveraging skills in payment processing and customer dispute resolution, I excel in fast-paced retail environments. My proven track record includes meticulous cash reconciliation and fostering positive customer interactions, underscoring my commitment to efficiency and quality service. Friendly and engaging cashier with a history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Hardworking professional offering several years of experience in retail. Solid team player with an upbeat, positive attitude, and a commitment to providing excellent customer service. Proficient in scanning goods, collecting payments, resolving complaints, and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.

Overview

9
9
years of professional experience

Work History

Head Cashier

GameStop
Corsicana, Texas
02.2024 - 11.2024
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Processed customer payments quickly and returned exact change and receipts.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.

Cashier

Home Depot
Corsicana, Texas
05.2019 - 06.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Answered customers' questions and provided information on store procedures or policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers promptly and responded to questions.
  • Worked closely with front-end staff to assist customers.
  • Counted and balanced cashier drawers.

Cashier

Little Caesars Pizza
Corsicana, Texas
05.2016 - 05.2017
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed sales transactions to prevent long customer wait times.
  • Discounted purchases by scanning and redeeming coupons.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Ensured compliance with all safety regulations within the store environment.
  • Welcomed customers, offering assistance to help find store items.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers promptly and responded to questions.

Education

High School Diploma -

Corsicana High School
Corsicana, TX
05-2017

Skills

  • Cash reconciliation
  • Cash flow management
  • Payment processing
  • Cash transfers
  • Customer service
  • Credit card processing
  • Policy enforcement
  • Customer dispute resolution

Timeline

Head Cashier

GameStop
02.2024 - 11.2024

Cashier

Home Depot
05.2019 - 06.2020

Cashier

Little Caesars Pizza
05.2016 - 05.2017

High School Diploma -

Corsicana High School

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Cheyenne Blagg