Cheyenne Caranci
Painesville
Summary
Detail-oriented and results-driven professional with experience in delivering high-quality work in fast-paced environments. Skilled in problem-solving, communication, and collaboration to achieve organizational goals. Proven ability to manage responsibilities efficiently while maintaining strong attention to detail. Committed to continuous improvement and contributing to team success.
Overview
9
9
years of professional experience
Work History
Lot Operations Manager
Relentless Recovery
Perry, OH
08.2021 - Current
- Streamlined operational processes to enhance efficiency and reduce costs.
- Monitored key performance indicators to identify areas for process optimization.
- Collaborated with management to establish best practices for resource allocation and workflow management.
- Analyzed operational data to drive decision-making and strategic planning efforts.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Resolved customer inquiries efficiently, ensuring high satisfaction and retention rates.
Assistant Manager
CoreLife Eatery
Mentor, OH
08.2018 - 05.2023
- Oversaw daily operations to ensure compliance with CoreLife Eatery standards and procedures.
- Trained and mentored new team members to enhance service quality and operational efficiency.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed and maintained schedules, ensuring adequate staffing for peak service times.
- Monitored financial performance, analyzing sales trends to inform strategic decisions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Cashier Supervisor
Toys"R"Us
Mentor, OH
01.2017 - 04.2018
- Supervised daily operations of cash register area, ensuring efficient transactions and customer satisfaction.
- Trained and mentored new cashiers on company policies and customer service standards.
- Implemented inventory management processes to maintain stock levels and reduce shrinkage.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
Education
High School Diploma - Real Estate
Lakeland Community College
Willoughby, OH06.2024
High School Diploma -
Riverside High School
Painesville, OH06.2020
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Conflict resolution
- Attention to detail
- Flexible and adaptable
- Multitasking
Timeline
Lot Operations Manager
Relentless Recovery
08.2021 - Current
Assistant Manager
CoreLife Eatery
08.2018 - 05.2023
Cashier Supervisor
Toys"R"Us
01.2017 - 04.2018
High School Diploma - Real Estate
Lakeland Community College
High School Diploma -
Riverside High School