Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Catlett

Summary

Professional with experience in online grocery industry. Skilled in inventory management, order processing, and customer service. Strong focus on team collaboration and adaptability to changing needs. Consistently reliable and results-driven, ensuring accurate and timely fulfillment of orders.

Overview

11
11
years of professional experience

Work History

Online Grocery Associate

Walmart
04.2018 - 12.2023
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.

Restaurant Hostess

Denny's Dinner
10.2012 - 03.2013
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Education

High School Diploma -

Benson High School
Benson, AZ

Skills

  • Customer engagement
  • Flexible scheduling
  • Order accuracy
  • Complaint resolution
  • Adaptability to change
  • Customer service
  • Attention to detail
  • Accurate money handling
  • Team collaboration
  • Multitasking Abilities
  • POS system operation
  • Planning and organization

Timeline

Online Grocery Associate

Walmart
04.2018 - 12.2023

Restaurant Hostess

Denny's Dinner
10.2012 - 03.2013

High School Diploma -

Benson High School

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Cheyenne Catlett