Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Crone-Wenzloff

Port Hadlock,WA

Summary

Dynamic hospitality professional with extensive experience at El Agavero Mexican Grill and Pizza Factory.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Waitress

El Agavero Mexican Grill
03.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Barista

Convergence Coffee
04.2024 - 10.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

General Manager of Food Service

Pizza Factory
03.2021 - 03.2023
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
  • Reviewed and approved employee schedules and timesheets.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.

Education

High School Diploma -

Chimacum Junior/Senior High School
Chimacum, WA

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cash handling
  • Hospitality and accommodation

Timeline

Barista

Convergence Coffee
04.2024 - 10.2024

Waitress

El Agavero Mexican Grill
03.2023 - Current

General Manager of Food Service

Pizza Factory
03.2021 - 03.2023

High School Diploma -

Chimacum Junior/Senior High School

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