CHEYENNE ESTELLE
Customer Service Representative (CSR)
Pearland,TX
Summary
Dynamic and versatile professional with a proven track record in delivering exceptional customer service and effective communication, notably at Mobile Script. Expert in social media marketing and branding, with a flair for creative direction and problem-solving. Demonstrated ability to enhance client relationships and manage multiple priorities efficiently.
Overview
11
11
years of professional experience
Work History
Courier
Mobile Script
01.2024 - Current
- Deliver medications to patients while serving as the primary point of contact
- Provide customers with effective communication and exceptional customer service
- Travel to different pharmacy locations to retrieve medications
- Represent the company professionally and empathetically to address patient concerns
Courier
Alto Pharmacy
Houston, TX
12.2022 - 02.2024
- Delivered medications to patients, acting as a key liaison between the pharmacy and customers
- Ensured timely and accurate deliveries, addressing customer inquiries effectively
- Maintained a professional and empathetic demeanor when resolving patient concerns
Personal Assistant
Pyramidal
01.2018 - 01.2019
- Managed administrative tasks such as mail sorting, phone call management, and data entry
- Assisted with personal errands and provided exceptional customer service
Independent Marketing Consultant
Self-Employed
01.2020 - Current
- Manage digital media presence for clients and brands
- Serve as a creative director and stylist for client productions
- Develop marketing solutions, including website and social media branding
Commercial Model and Spokesperson
Impact Talent
01.2014 - Current
- Represent brands in print, fashion, and commercial projects
- Collaborate with diverse clients to promote products and services
- Leverage interpersonal skills to enhance client relationships
Education
University of Houston – Downtown - Communications
University of Houston – Downtown
01.2011
Prairie View A&M University - Communications
Prairie View A&M University
01.2009
Skills
- Excellent Verbal and Written Communication
- Proficient in Microsoft Word
- Light Photoshop
- Social Media Marketing
- Branding
- Graphic Design
- Creative direction
- Problem Solving
- Conflict Resolution
- Time Management
- Multitasking
- Organization Skills
References
References available upon request.
Timeline
Courier
Mobile Script
01.2024 - Current
Courier
Alto Pharmacy
12.2022 - 02.2024
Independent Marketing Consultant
Self-Employed
01.2020 - Current
Personal Assistant
Pyramidal
01.2018 - 01.2019
Commercial Model and Spokesperson
Impact Talent
01.2014 - Current
University of Houston – Downtown - Communications
University of Houston – Downtown
Prairie View A&M University - Communications
Prairie View A&M University
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