Dynamic professional with extensive experience in customer service and patient care, honed through my role as a Surgical Dental Assistant at Bluff City Oral Surgery. Known for delivering compassionate, high-quality service in fast-paced, high-stakes environments. Excelled in managing patient interactions, resolving concerns with empathy and efficiency, and ensuring seamless communication between patients, staff, and providers. Led staff training initiatives that enhanced team performance and improved client satisfaction. Recognized for strong critical thinking, attention to detail, and commitment to creating a positive experience for every customer.