Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Gowens

Celeste

Summary

Accomplished retail professional with expertise in enhancing customer experiences and streamlining operations. Proven ability to resolve issues effectively and uphold high store standards at Marshalls, leveraging strong attention to detail and interpersonal skills. Adept at multi-tasking and relationship building, thriving in fast-paced environments to drive efficiency and achieve positive outcomes.

Overview

2
2
years of professional experience

Work History

Returns Associate

Marshalls
Greenville
12.2024 - Current
  • Provided exceptional customer service, assisting customers with inquiries, locating merchandise, and resolving issues to ensure a positive shopping experience.
  • Maintained store organization by restocking shelves, and ensuring displays were visually appealing.
  • Operated cash registers and handled transactions accurately, including cash, credit, and returns, while maintaining a strong attention to detail.
  • Worked collaboratively with team members to meet goals and complete daily store operations efficiently.
  • Gained experience in prioritizing tasks in a fast-paced retail environment.

Sales Associate

The Branding Buzz
Celeste
09.2022 - 08.2023
  • Managed and processed customers' orders, accurately inputting details into the system.
  • Tracked inventory levels using internal databases.
  • Processed daily cash register reports, and maintained accurate financial records.
  • Built and maintained effective relationships with customers.
  • Took incoming calls and answered them with information about products, services, store hours, policies, and promotions.

Education

High School Diploma -

Abeka Christian Academy
Pensacola, FL
05-2023

Some College (No Degree) -

Straighterline
Baltimore, MD

Skills

  • Professional demeanor
  • Policy, procedure, adherence
  • Time management
  • Multi-tasking skills
  • Attention to detail
  • Relationship building
  • Interpersonal skills
  • Complaint handling

Timeline

Returns Associate

Marshalls
12.2024 - Current

Sales Associate

The Branding Buzz
09.2022 - 08.2023

High School Diploma -

Abeka Christian Academy

Some College (No Degree) -

Straighterline
Cheyenne Gowens