Marianne ValentineFry
Reno
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
32
32
years of professional experience
Work History
Sales Associate Returns
TJ MAXX
Reno, NV
07.2023 - 12.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote product visibility and sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Trained new associates on store policies, customer service standards, and operational procedures.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Higher Appliances
SEARS
Reno, NV
05.2012 - 07.2018
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Customer Service Representative/Teller
WELLS FARGO BANK
Reno, NV
12.2008 - 12.2010
- Resolved customer inquiries through effective communication and problem-solving techniques
- Managed high-volume calls while maintaining quality service standards
- Utilized CRM software to track customer interactions and enhance satisfaction
- Trained new team members on company policies and customer service best practices
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Participated in training programs to enhance product knowledge and customer service skills.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Improved resolution time with effective problem-solving for customer complaints.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded proactively and positively to rapid change.
- Promptly responded to inquiries and requests from prospective customers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained new personnel regarding company operations, policies and services.
- Sought ways to improve processes and services provided.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Increased efficiency and team productivity by promoting operational best practices.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Identified and resolved discrepancies and errors in customer accounts.
Customer Service Representative/Teller
WACHOVIA BANK
Reno, NV
01.2008 - 12.2008
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Assisted customers with account management, transactions, and service requests to enhance satisfaction.
- Trained new team members on operational procedures and customer service best practices.
- Implemented process improvements that streamlined workflow and increased service efficiency.
- Monitored compliance with policies, ensuring adherence to banking regulations and standards.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Managed cash drawer, ensuring balanced accounts throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Educated customers on banking products and services to enhance financial literacy.
- Assisted with branch operations, supporting team in achieving service objectives.
- Maintained compliance with bank policies and regulatory requirements consistently.
- Mentored new tellers, sharing best practices for transaction handling and customer interaction.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Educated customers on use of banking website and mobile apps.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Monitored and reported suspicious activity in line with bank security policies.
- Maintained accurate records of customer transactions in line with bank procedures.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
- Conducted daily audits of cash drawers to prevent discrepancies and maintain financial integrity.
- Improved operational efficiency by organizing teller area for optimal workflow and accessibility.
- Assisted customers in understanding banking products, leading to increased uptake of services.
- Enhanced customer experience by efficiently processing transactions and addressing inquiries.
- Supported team members during high-volume periods to ensure smooth operations and customer satisfaction.
- Enhanced team knowledge by sharing best practices in cash handling and customer service.
- Strengthened customer loyalty with personalized service and attention to detail in transaction processing.
- Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.
- Improved branch security by adhering strictly to all policies and procedures related to cash handling and fraud prevention.
- Reduced errors in transaction processing by implementing double-check system for large withdrawals and deposits.
- Streamlined transaction process, allowing for quicker service and reduced wait times for customers.
- Ensured compliance with banking regulations by accurately completing all required reports and paperwork.
- Reduced queue times during peak hours with effective cash handling and prompt service.
- Maintained high accuracy in financial transactions, ensuring all cash and documentation were correct.
- Supported branch goals by participating in initiatives aimed at improving overall bank performance and customer satisfaction.
- Fostered positive banking experience, helping customers with account management and service selection.
- Increased customer satisfaction through friendly interactions and resolving issues promptly.
- Facilitated introduction of new tellers by mentoring them on bank procedures and customer service excellence.
- Reinforced customer trust by providing accurate account information and transaction confirmations.
- Boosted cross-selling of bank products by identifying customer needs during transactions.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Executed wire transfers, stop payments and account transfers.
- Handled various accounting transactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Referred customers to other banking departments for specialized services.
- Monitored and verified suspicious activity on customer accounts.
- Cross-sold credit cards, loans and other bank products.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Educated customers on online banking and mobile banking applications.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Established rapport with new clients to increase satisfaction and loyalty.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Increased efficiency and team productivity by promoting operational best practices.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Promptly responded to inquiries and requests from prospective customers.
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Improved resolution time with effective problem-solving for customer complaints.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Participated in training programs to enhance product knowledge and customer service skills.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Customer Service Representative
TARGET
Scott, LA
01.2007 - 12.2007
- Trained new team members on company policies and customer service best practices
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Investigated and resolved customer inquiries and complaints quickly.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Increased efficiency and team productivity by promoting operational best practices.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Participated in training programs to enhance product knowledge and customer service skills.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Cage Cashier
Boardwalk Casino
Las Vegas, NV
12.1997 - 01.2006
- Processed cash transactions efficiently while ensuring compliance with gaming regulations.
- Maintained accurate cash drawer balances through meticulous record-keeping and regular audits.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Monitored gaming activities to identify suspicious behavior and report accordingly to management.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Secured casino funds not in use after balancing cash drawer.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Processed various cash transactions and answered gaming customer questions.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
- Maintained security of the cage area, safeguarding company assets from potential theft or fraud risks.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Handled sensitive customer information discreetly, adhering to strict confidentiality guidelines at all times.
- Conducted regular audits on cage balances, verifying accuracy and identifying any discrepancies promptly for resolution.
- Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.
- Established trustworthiness among customers and colleagues alike through consistent reliability in completing tasks without error.
- Ensured compliance with casino regulations and policies through diligent monitoring of cage activities.
- Reduced wait times for customers by efficiently organizing cashier workspace for peak performance.
- Boosted team morale, leading by example and assisting colleagues during peak hours.
- Improved workplace safety with diligent adherence to compliance and security protocols.
- Ensured accuracy of financial records by meticulously balancing cash drawer at end of each shift.
- Strengthened customer loyalty through friendly and professional service, even during busy periods.
- Promoted positive work environment, resolving conflicts and encouraging teamwork.
- Handled money, ticket and chips exchanges for customers.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Complied with gaming commission rules by verifying players' ages.
- Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Audited money drawers and hand or machine-counted large cash values.
- Sold chips, tokens, and tickets to patrons.
- Protected cage from unauthorized access and monetary losses by consistently following security protocols.
- Calculated and verified value of players' winnings or losses.
- Completed casino cage transactions on behalf of customers.
- Balanced books with daily summary reconciliations.
Military Police Officer
US NAVY (NAVAL AIR STATION FALLON)
Fallon, NV
12.1993 - 12.1997
- Enforced law compliance through effective patrol and surveillance techniques.
- Conducted investigations of criminal activities, gathering evidence and compiling reports.
- Collaborated with local law enforcement agencies during joint operations and community events.
- Trained junior personnel on tactical procedures, safety protocols, and conflict resolution techniques.
- Monitored facility security systems, ensuring immediate response to potential threats or breaches.
- Implemented process improvements for reporting procedures, increasing accuracy in documentation and follow-up actions.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Conducted thorough investigations into criminal activity on base, leading to successful apprehension and prosecution of offenders.
- Provided security support for high-profile events, ensuring the safety of all attendees including high-ranking officials and dignitaries.
- Documented and organized security information accurately and efficiently.
- Maintained 100% accountability of assigned equipment worth more than $29 million
- Maintained 100% accountability of assigned equipment worth more than $.
- Maintained 100% accountability of assigned equipment worth more than $[Amount].29
- Maintained 100% accountability of assigned equipment worth more than $29 million
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Supported command staff with detailed reports and data analysis, enabling informed decision-making regarding security operations.
- Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
- Utilized surveillance equipment to monitor security of personnel and property.
- Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.
- Served as a liaison between military units during joint training exercises or missions, facilitating seamless coordination among diverse groups of service members.
- Facilitated smooth transition of information between shifts, ensuring continuous operational awareness.
- Improved unit efficiency by organizing and maintaining detailed records of all activities and incidents.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Responded to emergency calls to provide assistance to citizens in need.
- Monitored traffic violations, issuing citations as necessary.
- Checked vehicle equipment for proper functioning prior to use.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Assisted in special investigations and crime prevention programs.
- Obtained information from arrested subjects to conduct debriefings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Handled citation and traffic violation paperwork.
- Thoroughly analyzed criminal information and processed crime scenes.
- Provided testimony in court proceedings.
Education
High School Diploma -
West Ottawa High School
Holland, MI06-1993
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Money handling
- Cash handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Cash handling accuracy
- Client service
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Sales strategies
- POS system operation
- Upselling
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Cleaning techniques
- Guest relations
- Sales training
- Payment processing
- Strategic planning
- Inventory tracking
- Sales development
- Building rapport
- Policy and procedure adherence
- Sales goals attainment
- Inventory control
- Merchandise display
- Product recommendations
- Order processing
- Brand promotion
- Display setup
- Relationship selling
- Negotiation tactics
- Product promotions
- Persuasion techniques
- Fraud detection
- Fitting room maintenance
- Sales forecasting
- Self-checkout assistance
- Friendly and outgoing
- Verbal and written communication
- Customer engagement
- Upselling and cross selling
- Feedback implementation
- Retail loss prevention
- Calm demeanor
- Energetic self-starter
- Prospecting and telemarketing
- Excellent communication skills
- Superb time management
- New teller training
- Contact follow-up
- Reading comprehension skills
- Retail merchandising expertise
- Hospitality and accommodation
- B2B sales and customer service
Timeline
Sales Associate Returns
TJ MAXX
07.2023 - 12.2025
Sales Higher Appliances
SEARS
05.2012 - 07.2018
Customer Service Representative/Teller
WELLS FARGO BANK
12.2008 - 12.2010
Customer Service Representative/Teller
WACHOVIA BANK
01.2008 - 12.2008
Customer Service Representative
TARGET
01.2007 - 12.2007
Cage Cashier
Boardwalk Casino
12.1997 - 01.2006
Military Police Officer
US NAVY (NAVAL AIR STATION FALLON)
12.1993 - 12.1997
High School Diploma -
West Ottawa High School