Summary
Overview
Work History
Education
Skills
School Leadership
Timeline
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Tracie Mankee

Fort Lauderdale

Summary

Motivated and detail-oriented high school graduate with with a strong academic and extracurricular record; and passion for learning. Proven ability to work well in a team and collaborate with peers as well as autonomously. Seeking to learn and develop valuable skills in the working world which will allow me to effectively contribute my expertise to society.

Overview

2
2
years of professional experience

Work History

Sales/Returns Associate

T.J. Maxx
03.2024 - Current
  • Process payments at register to ensure merchandise is paid for via cash and credit card payments.
  • Calculate sales by scanning items and totaling purchases using cash register.
  • Issue receipts by providing receipts to paying customers.
  • Manage returns by processing any returned items and providing customer refunds.
  • Provide customer service by assisting customer with issues and queries regarding pricing, damaged merchandise, the TJ Maxx telephone app and returns.
  • Marketed promotions to customers and encourage applications for the TJMaxx Rewards Credit Card.
  • Restock and organize merchandise.
  • Adhere to company safety guidelines to minimize warehouse accidents.

Sales Assistant

D. Mankee & Co. Ltd.
06.2023 - 01.2024
  • Answered telephone inquiries about pricing, products, and services.
  • Managed money and sensitive documentation regarding customers credit and banking information.
  • Performed the daily register to ensure that all sales were settled correctly, and float funds remained constant.
  • Dispatched goods to various branches and retail stores that required new stock.

Client Liaison/Assistant

Mz. Cakes
05.2022 - 08.2022
  • Attended to all customers, requiring and not requiring assistance with selecting design, décor and flavors.
  • Manages head baker’s calendar and coordinating client consults for special event cakes.
  • Performed daily inventory to ensure all ingredients were available for use.
  • Maintained sanitation in the kitchen to ensure everything was up to date with health and safety protocols.

Education

High School Diploma -

St. Joseph's Convent
Port-of-Spain, Trinidad
06.2023

Skills

  • Proficient in Microsoft Office
  • Technical Training (AutoCAD)
  • Advance mathematical and numerical skills
  • Customer Service
  • Team Collaboration

School Leadership

  • 2022-2023 Class Monitor
  • 2021-2023 Class Treasurer
  • 2023 House Mascot
  • 2022-2023 Cohort House Representative

Timeline

Sales/Returns Associate

T.J. Maxx
03.2024 - Current

Sales Assistant

D. Mankee & Co. Ltd.
06.2023 - 01.2024

Client Liaison/Assistant

Mz. Cakes
05.2022 - 08.2022

High School Diploma -

St. Joseph's Convent

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Tracie Mankee