Morgan Lee
Saint Johns
Summary
Dynamic and results-driven professional with a strong background in customer service at TJ Maxx. Proven ability to enhance store appeal and foster customer loyalty through effective communication and problem-solving. Adept at managing returns and streamlining processes, demonstrating exceptional teamwork and time management skills.
Overview
3
3
years of professional experience
Work History
Returns Sales Associate
TJ Maxx, TJX Companies
05.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Setup Crew Member
Sun and Sea Beach Weddings
06.2021 - 04.2023
- Participated in clean up of venues after events and meetings by sweeping floors and taking out trash.
- Kept interior and exterior of venue clear and safe, cleaning spills and removing food, trash or other obstacles.
- Streamlined workflow processes by developing standard operating procedures for setup crews, improving overall performance.
- Inventoried and examined rented items after events to document and locate damaged items.
Education
Bachelor of Science - Biology
The University of Tampa
Tampa05-2028
High School Diploma -
Creekside High School
Saint Johns Fl05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
Timeline
Returns Sales Associate
TJ Maxx, TJX Companies
05.2023 - 08.2024
Setup Crew Member
Sun and Sea Beach Weddings
06.2021 - 04.2023
Bachelor of Science - Biology
The University of Tampa
High School Diploma -
Creekside High School
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