Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Grace

Tampa,FL

Summary

2-40 Health Insurance License Intuitive and resourceful candidate in Insurance Sales with 4 years' experience who is highly motivated to meet new business production goals and objectives as established.

Overview

9
9
years of professional experience

Work History

Salon Manager

Zoomtan
09.2023 - Current
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Increased sales revenue by developing and implementing effective sales strategies.

Licensed Sales Agent

Ttec (TeleTech) - HealthCare Solutions
05.2019 - 09.2023
  • Provided leadership and training for new agents regarding industry best practices and company policies.
  • Educated customers on policy features, benefits, and options, allowing them to make informed decisions about their coverage.
  • Streamlined policy renewal processes for improved efficiency and client retention rates.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Built long-lasting relationships with clients through excellent communication and attentive service.
  • Calculated premiums and established payment methods for sales.
  • Developed sales strategies to increase sales of insurance policies.
  • Improved client retention rates with thorough follow-ups and proactive communication regarding policy updates or changes.

Debt Collector Agent

Enhanced Resource Center
06.2018 - 06.2019
  • Utilized persuasive communication skills for successful settlement negotiations, minimizing the need for costly legal proceedings.
  • Strengthened company reputation by adhering to ethical collection practices and providing exemplary customer service.
  • Reduced account delinquency rates by educating customers on financial planning and offering tailored solutions for debt repayment.

Retail Sales Manager

Piercing Pagoda of Zale
10.2015 - 12.2018
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.

Education

Health Insurance 240 -

Florida Blue
06.2017

High School Diploma -

Southside High School
2009

Skills

  • Decision-making skills
  • Problem-solving skills
  • Client satisfaction
  • Recruitment and hiring

Timeline

Salon Manager

Zoomtan
09.2023 - Current

Licensed Sales Agent

Ttec (TeleTech) - HealthCare Solutions
05.2019 - 09.2023

Debt Collector Agent

Enhanced Resource Center
06.2018 - 06.2019

Retail Sales Manager

Piercing Pagoda of Zale
10.2015 - 12.2018

High School Diploma -

Southside High School

Health Insurance 240 -

Florida Blue

Similar Profiles

CREATE PROFILE
Cheyenne Grace