I am looking for a company that will allow me to get understanding of the company. Allowing me to move up to different positions. I am excited to learn new things and quick on my feetwit any decision making and understanding any take given. I am very Reliable and punctual customerservice successfully handling fast-paced and high demand in employee and public work. i have provenwillingness to take on any task to support team and help business succeed. I offer strong customerservice and reliable Intel abilities.
Overview
6
years of professional experience
Work History
Eleven
Clendenin, WV
Category Sales Manager
08.2020 - 07.2021
Job overview
Maximized ROI with promotions by correctly targeting plans, consistently locking in new customers
Boosted interest in company offerings with special events and marketing initiatives
Achieved profit targets, leveraging market knowledge and in-depth forecasts to plan sales operations
Directed and coordinated activities involving sales of non-food items in the store with smooth and
profitable strategies
Optimized sales management by assessing marketing potential of new and existing store based on
available statistics and expenditures
Developed solid relationships with staff, customers, and vendors
Boosted efficiency by keeping work areas clean, tidy, and free of debris.
Ibex Global
Beckley, WV
Call Center Representative
03.2016 - 01.2017
Job overview
Completed routine transactions for customers such as opening accounts and processing payments
Offered actionable solutions for customer concerns by following internal database prompts and company
scripts
Accommodated callers with special needs such as language interpretation 35% and call escalation to
specific departments.65%
Accepted and processed applications for new services like direct TV and unified billing
Contributed to billing accuracy by determining charges for services requested, collecting deposits, and
arranging long-term payment plans.
Gabe's, Wal-mart
Beckley, WV
Price Accuracy Team Member, Cashier
Sales Associate
06.2015 - 11.2016
Job overview
Updated products with new pricing for clearance racks and special sales
Helped team handle high-volume work by prioritizing tasks and organizing supplies
Served customers by going above-and-beyond to offer exceptional support for all needs
Gabes, Gabriel Brothers
Beckley
Price Accuracy Team Member
08 2015 - 02 2016
Job overview
Helped customers navigate store, complete sales, and process returns
Located hard-to-find items for customers, checkingstores and other businesses to satisfy uniqueneeds
Answered customers' questions about products, prices, and availability
Improved sales process by delivering feedback to management.
Education
High school diploma
Colorado Technical University
Business Of Science from Administrative Business Degree
05.2025
University Overview
Continuing education in adminivstrate business of science degree. its a bacholers degree itll take me 2 years to complete.
Skills
Discount planning
Microsoft Word
Time management
Negotiation
Forecasting
Category Management
Sales
Customer service
Pricing
Merchandising
Communication skills
Computer skills
Microsoft Office
Phone etiquette
Sales Management
Product Development
Optimized product assortment by conducting regular reviews of inventory levels and product performance data
Enhanced brand visibility through targeted promotional campaigns and product placement initiatives
Analyzed market trends to identify new growth opportunities for the business
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Authorized to work in the US for any employer
Timeline
Category Sales Manager
Eleven
08.2020 - 07.2021
Call Center Representative
Ibex Global
03.2016 - 01.2017
Price Accuracy Team Member, Cashier
Sales Associate
Gabe's, Wal-mart
06.2015 - 11.2016
Price Accuracy Team Member
Gabes, Gabriel Brothers
08 2015 - 02 2016
High school diploma
Colorado Technical University
Business Of Science from Administrative Business Degree