Miangela Delacruz
Henderson
Summary
Achieved enhanced service efficiency and elevated customer satisfaction, driving repeat visits in a fast-paced restaurant environment for over 2 years. Delivered exceptional food preparation and customer interaction experiences, showcasing strong organizational and communication skills. Committed to quality, consistently creating positive dining experiences for guests. Authorized to work in the US for any employer.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Prep Cook
Flower Child
10.2024 - 03.2025
- Prep and cook variety of vegetables and meats using broilers, ovens, grills and other kitchen equipment.
- Ability to work in a high volume environment.
Cashier/Customer Service
Kneaders Bakery & Cafe
03.2022 - 05.2024
- Cashier
- Drive thru
- Server
- Barista
Team Lead
Panera Bread
06.2020 - 02.2024
- Team lead
- Cashier
- Sandwich & salad maker
- Food prep
- Expediter
- Quality control
Cook
Burger King
08.2019 - 01.2020
- Managed kitchen
- Prepared meals in accordance with customer dietary requests
- Ensured cooked food was correct temperature according to compliance guidelines
- Maintained recipe quality
- Responsible for cleaning kitchen
Education
High School Diploma -
Clark County Adult High School
Las Vegas, NV08.2020
Skills
- Assisted customers with inquiries and provided solutions, enhancing satisfaction over two years
- Utilized knife skills to efficiently prepare ingredients for culinary tasks
- Executed timely deliveries, ensuring customer orders reached destinations promptly
- Supported retail sales efforts by engaging with customers and maintaining product displays
- Engaged with children in various activities, fostering a positive and safe environment
- Organized tasks and schedules effectively, leveraging over a decade of experience
- Contributed to food service operations by preparing and serving meals for one year
- Operated delivery tracking applications to monitor and update delivery statuses
Certification
Food Handler Certification
Timeline
Prep Cook
Flower Child
10.2024 - 03.2025
Cashier/Customer Service
Kneaders Bakery & Cafe
03.2022 - 05.2024
Team Lead
Panera Bread
06.2020 - 02.2024
Cook
Burger King
08.2019 - 01.2020
High School Diploma -
Clark County Adult High School