Cheyenne Jackson
Jacksonville,FL
Summary
Service professional with strong background in leadership and operations management. Adept at fostering team collaboration and driving results in dynamic environments. Skilled in conflict resolution, resource planning, and customer service excellence. Known for adaptability and reliability under changing conditions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
St. Vincent’s
08.2020 - 11.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Assisted nursing staff with medical procedures to support patient care plans.
- Reduced stress for patients and families through effective communication and empathetic support.
Sales Manager
Express Fashion
11.2021 - 08.2022
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Service Leader
Chipotle Mexican Grill
01.2018 - Current
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
Education
High School Diploma -
Duncan U. Fletcher High School
700 Seagate Ave, Neptune Beach FL05.2018
Bachelor Of Social Work -
Walden University
Minneapolis, MNSkills
- Customer service excellence
- Exceptional communication
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Cleaning and sanitizing
- Multitasking
- Reliability
- Excellent communication
- Adaptability and flexibility
Certification
Basic Life Support (BLS) Certification valid since 2020
Servsafe Certification valid since 2019
Timeline
Sales Manager
Express Fashion
11.2021 - 08.2022
Patient Care Technician
St. Vincent’s
08.2020 - 11.2021
Service Leader
Chipotle Mexican Grill
01.2018 - Current
High School Diploma -
Duncan U. Fletcher High School
Bachelor Of Social Work -
Walden University
Similar Profiles
Paul MyersPaul Myers
Director Of Property Management & Facilities at St. Joseph’s Medical Center/St. Vincent’s HospitalDirector Of Property Management & Facilities at St. Joseph’s Medical Center/St. Vincent’s Hospital
Lacy Malone BrownLacy Malone Brown
Operating Room Circulator at St. Vincent’s St. ClairOperating Room Circulator at St. Vincent’s St. Clair
Samantha CrossmanSamantha Crossman
Rehabilitation Nurse at St Vincent’s Public HospitalRehabilitation Nurse at St Vincent’s Public Hospital