Cheyenne JAMES
Lexington,TN
Summary
Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Dollar General
09.2023 - 01.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
James Madison Highschool
Peachtree Corners, GA09-2023
Skills
- Problem-solving
- Customer service
- Retail operations
- Inventory control
- Store organization
- Time management
- Store opening and closing
- Team building and leadership
Timeline
Assistant Store Manager
Dollar General
09.2023 - 01.2025
High School Diploma -
James Madison Highschool
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