CHEYENNE JAY

• Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
• Utilized CRM software to track customer interactions, update account information, and document case details within the credit and debit banking sector.
• Adhered to all security procedures to protect sensitive customer information and prevent fraudulent activities.

Left Job Due to Increase In Duties and Responsibilities without increased pay.

• Assisted customers with billing issues, taking payments, scheduling, and offering/ selling services via phone.
• Left Job to Focus On School For Real Estate

• Assisting customers in billing issues, taking payments, and placing orders while cross selling merchandise via phone, text, chat, and email.
• Laid off due to Campaign closing down.