Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cheyenne Lampe

Riverside,CA

Summary

Highly experienced costumer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

CM SCHOOL SUPPLY
05.2024 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed efficient cash register operations.

Shift Lead

Pizza Pirates
10.2016 - 02.2024
  • Duties include quality control, ensuring customer satisfaction, supervising alike staff, cashiering and frequent communication with superiors

Call Center Representative

Honda Corporate
04.2022 - 06.2022
  • Duties included answering phones, scheduling appointments, directing phone calls and maintaining a clean and professional workspace
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Crew Member

Philly Cheesesteak
08.2020 - 10.2020
  • Temporary position in relation to pizza pirates, with duties including cleaning, food preparation, organization and telephone skills

Education

High School - General Education, Spanish Education, Band

Henry J. Kaiser High School
05.2015

Skills

  • Food Preparation
  • Time Management
  • Quality Control
  • Customer Satisfaction
  • Telephones
  • Computers
  • Google Docs
  • Google Sheets
  • Punctuality
  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Problem-Solving
  • Excellent people skills

Certification

Food Handler's License, CURRENT, Education and certification on safe food practices and clean spaces in the workplace.

Timeline

Sales Associate

CM SCHOOL SUPPLY
05.2024 - Current

Call Center Representative

Honda Corporate
04.2022 - 06.2022

Crew Member

Philly Cheesesteak
08.2020 - 10.2020

Shift Lead

Pizza Pirates
10.2016 - 02.2024

High School - General Education, Spanish Education, Band

Henry J. Kaiser High School

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Cheyenne Lampe