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Cheyenne Lampe
Riverside,CA
Summary
Dynamic customer service professional with extensive experience in team leadership and project oversight, recognized for exceptional team-building abilities. Proven track record of fostering strong collaborative relationships and consistently delivering outstanding results. Skilled in managing shifts and optimizing daily operations while remaining adaptable to evolving needs. Expertise in conflict resolution and time management ensures reliability and flexibility in fast-paced environments.
Overview
1
1
Certificate
10
10
years of professional experience
Work History
Associate
Greenleaf Rent A Car
Riverside, CA
05.2026 - Current
- Managed daily vehicle inventory, ensuring optimal availability for customer rentals.
- Coordinated maintenance schedules for fleet vehicles, minimizing downtime and maximizing service reliability.
- Implemented quality control measures to ensure accuracy in rental agreements and transactions.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
Crew Member
Raising Cane's Restaurants
Riverside, CA
12.2024 - 04.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Monitored inventory levels and communicated restocking needs to management.
- Trained new employees on register operations and customer service standards.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Processed customer orders efficiently in high-volume drive-thru environment.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Sales Associate
CM SCHOOL SUPPLY
Riverside, CA
05.2024 - 11.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
Shift Lead
Pizza Pirates
Ontario
10.2016 - 02.2024
- Duties include quality control, ensuring customer satisfaction, supervising alike staff, cashiering and frequent communication with superiors
Call Center Representative
Honda Corporate
Chino, CA
04.2022 - 06.2022
- Duties included answering phones, scheduling appointments, directing phone calls and maintaining a clean and professional workspace
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Crew Member
Philly Cheesesteak
East Ville
08.2020 - 10.2020
- Temporary position in relation to pizza pirates, with duties including cleaning, food preparation, organization and telephone skills
Education
High School - General Education, Spanish Education, Band
Henry J. Kaiser High School
Fontana05-2015
Skills
- Food Preparation
- Time Management
- Quality Control
- Customer Satisfaction
- Telephones
- Computers
- Google Docs
- Customer interaction
- Decision-making
- Data entry
- Inventory management
- Problem-solving abilities
- Attention to detail
- Computer skills
Certification
Food Handler's License, CURRENT, Education and certification on safe food practices and clean spaces in the workplace.
Languages
Spanish
Limited Working
Timeline
Associate
Greenleaf Rent A Car
05.2026 - Current
Crew Member
Raising Cane's Restaurants
12.2024 - 04.2026
Sales Associate
CM SCHOOL SUPPLY
05.2024 - 11.2024
Call Center Representative
Honda Corporate
04.2022 - 06.2022
Crew Member
Philly Cheesesteak
08.2020 - 10.2020
Shift Lead
Pizza Pirates
10.2016 - 02.2024
High School - General Education, Spanish Education, Band
Henry J. Kaiser High School