Cheyenne Lopez
San Jose
Summary
Results-driven Senior Engineering Technician with extensive experience in electrical systems and a passion for innovation. Seeking to leverage my technical expertise and problem-solving skills to contribute to cutting-edge projects that enhance efficiency and drive sustainable solutions in a dynamic engineering environment.
Detail-oriented Engineering Technician with impressive blend of technical expertise and people skills. Committed to providing quality and consistent technical support.
Overview
14
14
years of professional experience
Work History
Engineering Technician
Tesla
California
01.2022 - Current
- Conduct research and development to build and test engineering footprints for electric vehicle batteries.
- Support the transition to sustainable energy by enhancing electric and mechanical systems in next-generation transportation.
- Operated testing equipment to assess product performance and reliability.
- Assisted engineers in designing and implementing new manufacturing processes.
- Conducted routine inspections to ensure compliance with safety standards.
- Collaborated with cross-functional teams to troubleshoot technical issues.
- Maintained accurate documentation of testing procedures and results.
- Supported the assembly of prototypes for product development projects.
- Trained new technicians on equipment operation and safety protocols.
- Prepared and participated in project design reviews.
- Provided technical support during the installation of new equipment.
- Collaborated with engineers to ensure accuracy in specifications, tolerances, safety requirements.
- Gathered data from multiple sources to evaluate problems, determine trends and diagnose issues.
- Troubleshot mechanical issues related to production process flow.
- Organized, analyzed and prepared technical data reports.
IB Service Tech
The Home Depot
San Jose
01.2020 - 01.2022
- Diagnosed and repaired various types of floor care equipment in the shop and on the road.
- Interacted with customers to explain diagnoses and completed necessary documentation.
- Managed routine maintenance of service vehicles, ensuring cleanliness and organization.
- Diagnosed and repaired appliances to ensure customer satisfaction and safety.
- Provided technical support for customers regarding product features and usage.
- Maintained tools and equipment to ensure proper functionality and safety standards.
- Collaborated with team members to streamline service processes and improve efficiency.
- Trained new technicians on repair procedures and customer service protocols.
- Conducted regular maintenance checks on appliances to prevent future issues.
- Managed inventory of parts and supplies for timely repairs and replacements.
- Communicated effectively with customers to address concerns and provide solutions.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Conducted service appointments to diagnose and fix problems.
- Inspected equipment for proper operation and safety hazards prior to use.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Logged services performed in service ticket system.
- Maintained certifications and completed training on systems and components.
- Installed new systems according to manufacturer specifications.
- Trained new team members on service processes to increase productivity.
- Tested repaired items to ensure functionality before returning them to customers.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Adhered to quality assurance procedures during every stage of the service process.
- Assembled components into complete systems following blueprints or other instructions.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Provided training on the safe usage of equipment when needed.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Communicated with vendors regarding supply orders and delivery timelines.
- Prepared job assignment reports and forms for accountability and traceability.
- Resolved software-related issues by troubleshooting programs and applications.
- Collaborated with team members to complete projects efficiently and effectively.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Kept records of parts and equipment used in projects to update inventory.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Electric Engineer
Electric Engineer Alvarado
Humacao
01.2016 - 01.2020
- Worked as an Apprentice Electrician, responsible for reading diagrams, wiring households, and installing electrical fixtures.
- Diagnosed and repaired faulty electrical systems, including three-phase motors.
- Designed electrical systems for residential and commercial projects.
- Developed technical documentation for electrical designs and project plans.
- Collaborated with project managers to meet design specifications and timelines.
- Reviewed and approved electrical schematics and wiring diagrams.
- Ensured compliance with safety regulations and industry standards during installations.
- Mentored junior engineers on best practices in electrical engineering principles.
- Assisted in training junior electricians on proper techniques used in the field.
- Provided technical support to other engineers when needed.
- Installed automated control systems in manufacturing plants.
Electric Engineer
Jose Rodriguez, Electric
Ponce
01.2012 - 01.2016
- Completed electrical and commercial work, including wiring and installation of electrical fixtures.
- Collaborated on troubleshooting and repairs for electrical systems.
Education
Associate's degree - Electric Engineering Assistant
Humacao Community College
01.2008 - 01/2010
Associate's degree - Industrial Mechanics and Maintenance Technology
Mech-Tech College LLC
08.2005 - 01/2008
Skills
- Electrical circuit design and installation
- Troubleshooting
- Problem-solving
- Multimeters
- Testing equipment
- Blueprint interpretation
- Technical drawing
- Electrical codes
- Safety standards
- Attention to detail
- Quality assurance
- Communication
- Teamwork
- Time management
- Organizational skills
- Adaptability
- Innovative thinking
- Process improvement
- Mechanical systems knowledge
- Data analysis
- Reporting
- Customer service orientation
- Battery testing
- Manufacturing processes
- Mechanical troubleshooting
- Technical documentation
- Electrical schematics
- Vehicle inspection
- Equipment maintenance
- Inventory control
- Team collaboration
- Problem solving
- Effective communication
- Training development
- Installation
- Design instruction creation
- Schematic interpretation
- Root-cause analysis
- System testing
- Detail drawings
- Precision measuring tools
- Quality control
- Technical analysis
- Product Inspections
- Mechanical aptitude
- Equipment inspection
- Maintenance and repairs
Projects
Due to confidentiality agreements, I am unable to discuss the specifics of the projects I have worked on. However, I would be happy to provide an overview and discuss my contributions during the interview.
References
Available upon request
Timeline
Engineering Technician
Tesla
01.2022 - Current
IB Service Tech
The Home Depot
01.2020 - 01.2022
Electric Engineer
Electric Engineer Alvarado
01.2016 - 01.2020
Electric Engineer
Jose Rodriguez, Electric
01.2012 - 01.2016
Associate's degree - Electric Engineering Assistant
Humacao Community College
01.2008 - 01/2010
Associate's degree - Industrial Mechanics and Maintenance Technology
Mech-Tech College LLC
08.2005 - 01/2008
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