Cheyenne Medrano
Lake Jackson
Summary
With over 12 years of customer service. I provide dynamic customer service professional with a proven track record at Maximus, excelling in fast-paced environments. Adept at data entry and problem-solving, I foster teamwork and collaboration while maintaining a friendly demeanor. Recognized for enhancing operational efficiency and delivering exceptional service, I thrive under pressure and adapt quickly to new challenges. I thrive in effective communicating.
Overview
13
13
years of professional experience
2016
2016
years of post-secondary education
Work History
Csr2
Maximus
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications including data entry.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Csr1
Kelly Services
06.2022 - 12.2023
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Bucees
Freeport
05.2016 - 12.2017
- Processed customer transactions efficiently, ensuring a smooth checkout experience.
- Assisted customers in locating products and providing detailed information about their features.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Collaborated with team members to restock merchandise and maintain inventory levels.
- Handled customer inquiries regarding promotions and store policies with professionalism.
- Trained new cashiers on point-of-sale operations and customer service best practices.
Cashier
H-E-B Grocery
West Columbia
05.2013 - 11.2015
- Processed customer transactions efficiently, ensuring a smooth checkout experience.
- Assisted customers in locating products and providing detailed information about their features.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
Education
Angleton High School
Angleton, TXSkills
- Friendly, positive attitude
- Data entry
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time
Timeline
Csr2
Maximus
12.2023 - Current
Csr1
Kelly Services
06.2022 - 12.2023
Cashier
Bucees
05.2016 - 12.2017
Cashier
H-E-B Grocery
05.2013 - 11.2015
Angleton High School