Crystal Engelson
Spokane Valley,WA
Summary
Dynamic and results-oriented professional with extensive experience at Sterling Savings Bank, including roles from CSR to Consumer Loan Rep. Excelled in customer service and problem-solving, demonstrating a positive attitude and teamwork. Adapted quickly to new challenges, significantly enhancing client satisfaction and team efficiency. Skilled in both individual and collaborative settings, always aiming for excellence.
Overview
2009
2009
years of professional experience
Work History
Csr2
Sterling Savings Bank
Csr3
Sterling Savings Bank
Vault Teller1
Sterling Savings Bank
Personal Banker 1
Sterling Savings Bank
Consumer Loan Rep
Sterling Savings Bank
10.2005 - 10.2008
- Negotiated favorable repayment terms with clients experiencing financial difficulties to minimize losses while maintaining goodwill between parties involved.
- Educated borrowers on available options for debt consolidation, home equity loans, and refinancing to better manage finances and save money over time.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Evaluated loan requests and documents to verify accuracy and completeness.
Csr1
Sterling Savings Bank
10.2003 - 10.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Spokane GED
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Consumer Loan Rep
Sterling Savings Bank
10.2005 - 10.2008
Csr1
Sterling Savings Bank
10.2003 - 10.2004
Csr2
Sterling Savings Bank
Csr3
Sterling Savings Bank
Vault Teller1
Sterling Savings Bank
Personal Banker 1
Sterling Savings Bank
Spokane GED
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