Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Mendoza

Killeen

Summary

Detail-oriented professional skilled in customer service and team collaboration. Experienced in managing busy environments, ensuring guest satisfaction, and supporting colleagues during peak periods.

Overview

1
1
year of professional experience

Work History

Host

Gambit Social House
Harker Heights, TX
01.2025 - 09.2025
  • Greeted and seated guests in a timely manner to enhance customer experience.
  • Managed reservation system to ensure optimal table turnover and guest satisfaction.
  • Handled customer inquiries and complaints effectively to maintain positive atmosphere.
  • Supported team members during busy periods, ensuring efficient operations across the floor.
  • Answered customer questions about hours, seating, and menu information.

Game Attendent

  • Assisted customers in navigating gaming areas and understanding game rules.
  • Set up and dismantled gaming equipment for various events and tournaments.
  • Observed safety protocols to ensure a secure environment for all guests.

Busser

El Catrin Bar & Grill
Copperas Cove, TX
04.2025 - 08.2025
  • Cleaned and sanitized dining areas to ensure a hygienic environment for guests.
  • Assisted servers by delivering food and beverages, enhancing overall dining experience.
  • Removed used dishes and utensils promptly to maintain efficient table turnover.
  • Restocked supplies, ensuring availability of necessary items for restaurant operations.
  • Helped train new bussers on operational procedures and customer service standards.
  • Participated in team meetings to discuss workflow improvements and operational challenges.

Barista

Baguette Bistro
Killeen, TX
01.2025 - 02.2025
  • Maintained cleanliness and organization of workstations to enhance operational efficiency.
  • Assisted customers with menu selections and provided recommendations for food pairings.
  • Monitored inventory levels and performed stock replenishment to ensure product availability.
  • Handled cash transactions accurately while providing excellent customer service during peak hours.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

High School Diploma -

C.E Ellison High School
Killeen, TX

Skills

    -Attention to detail

    -Time manangement

    -Detailing

    -Automotive Repair

    -Multitasking

    -Adaptability

Timeline

Busser

El Catrin Bar & Grill
04.2025 - 08.2025

Host

Gambit Social House
01.2025 - 09.2025

Barista

Baguette Bistro
01.2025 - 02.2025

High School Diploma -

C.E Ellison High School