Cheyenne Murillo
Red Oak,TX
Summary
Dynamic sales and customer service professional with a proven track record at Amazon, excelling in customer relations and process improvement. Skilled in utilizing point-of-sale systems and fostering client relationships, I consistently enhance customer satisfaction and drive retention through attentive service and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Sales Representative
09.2025 - 10.2025
- Engaged customers to identify needs and recommend suitable products.
- Assisted in maintaining product knowledge for effective sales conversations.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
Fulfillment Associate
Amazon
06.2024 - 07.2024
- Operated forklifts and other material handling equipment to ensure efficient order fulfillment.
- Packaged and labeled products accurately for shipping to meet customer expectations.
- Maintained inventory accuracy through regular cycle counts and stock adjustments.
- Collaborated with team members to optimize workflow and minimize bottlenecks.
Fullfillment Associate
Amazon
10.2023 - 01.2024
- Operated material handling equipment to ensure efficient movement of products within fulfillment center.
- Prepared and packaged customer orders for timely shipment and delivery.
- Maintained inventory accuracy by tracking stock levels and reporting discrepancies.
- Collaborated with team members to optimize workflow and meet daily productivity goals.
Delivery Associate
Amazon
07.2023 - 09.2023
- Operated delivery vehicles efficiently, ensuring timely and accurate package distribution.
- Adhered to safety protocols while managing daily delivery routes.
- Utilized handheld devices for tracking shipments and confirming deliveries.
- Communicated with customers to address inquiries and resolve issues promptly.
Car Rental Agent
Avis Budget Car Rental
06.2023 - 07.2023
- Managed customer inquiries and reservations using Avis' booking system.
- Assisted customers with vehicle selection and rental agreements.
- Processed vehicle returns, ensuring accurate documentation and condition assessment.
- Collaborated with team members to maintain fleet readiness and availability.
Cashier
Burger King
03.2021 - 07.2021
- Process customer transactions accurately and efficiently using point-of-sale systems.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintain cleanliness and organization of checkout area to enhance shopping experience.
- Handle cash, credit, and digital payments while ensuring adherence to security protocols.
Education
Bachelor of Science - Health And Excerise Science
Bethune Cookman University
Daytona Beach, FLBachelor of Science - Respiratory Therapy
Georgia State Univeristy
Atlanta, GAHigh School Diploma -
Robert M Shoemaker Highschool
Killeen, TX05-2021
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Client service
- Customer retention
- Process improvement
- Performance improvement
- Attention to detail
Certification
- Certified Phlebotomy Technician
- CPR Certified
Timeline
Sales Representative
Sales Representative
09.2025 - 10.2025
Fulfillment Associate
Amazon
06.2024 - 07.2024
Fullfillment Associate
Amazon
10.2023 - 01.2024
Delivery Associate
Amazon
07.2023 - 09.2023
Car Rental Agent
Avis Budget Car Rental
06.2023 - 07.2023
Cashier
Burger King
03.2021 - 07.2021
Bachelor of Science - Health And Excerise Science
Bethune Cookman University
Bachelor of Science - Respiratory Therapy
Georgia State Univeristy
High School Diploma -
Robert M Shoemaker Highschool