Cheyenne Neumann
Aquatics Supervisor
Hampton,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With the willingness to take on added responsibilities to meet team goals as well as experience developing and implementing activities for pack members.
Overview
2
2
years of professional experience
5
5
Certifications
Work History
Aquatics Supervisor
Great Wolf Lodge
7 2023 - Current
- Assists in the training, supervision, and coordination of lifeguards with park management towards ensuring the safety of guests.
- Responsible for the management of the lifeguards in their assigned area, enforcing established rules, complying with regulations and maintaining a professional appearance.
- Skilled in resolving conflict between pack members as well as guests, developing others, promoting teamwork, and performance management.
- Ensuring pack members understand the purpose behind the Ellis and Associates scanning standards.
Lifeguard/Ropes Course Attendant
Great Wolf Lodge
09.2022 - 07.2023
- Responds, and communicates emergency situations in assigned zones.
- Monitors facility cameras to aid guards in scanning their zone.
- Provides superior customer service to all guests by assisting in a polite, expedient manner. Aid them with safety equipment by making adjustments, and properly attaching the sling line to their harness and overhead track.
- Perform daily operational checklists for the waterpark and ropes course to ensure a neat, orderly appearance. Including checks of facility pools, rides, and safety equipment.
- Successfully completing the required hours of monthly inservice training to perform within both Ellis and RCI certification standards.
Skills
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Certification
BLS Ellis and Associates
Timeline
Lifeguard/Ropes Course Attendant
Great Wolf Lodge
09.2022 - 07.2023
Aquatics Supervisor
Great Wolf Lodge
7 2023 - Current
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